Technical Support Engineer Controls (M/F/D)*

TGW Logistics; Marchtrenk; On-site; EUR 37,000 - 45,000; Full time

Benefits offered by this job

Free parking

Shuttle service

E-bikes

Flexible working hours

Job summary

TGW Logistics in Austria seeks an experienced Technical Support Engineer Controls to be the central contact for our international customers. You will apply your deep control technology knowledge to support our complex intralogistics systems, ensuring incidents are handled professionally and swiftly, particularly in plant control via remote maintenance.

You bring a sound electrical engineering/automation background with years of PLC experience and familiarity with bus systems; English is

Qualifications

• Sound technical training (FS or HTL) in electrical engineering/automation technology/mechatronics or completed apprenticeship as a mechatronics engineer.
• Several years of professional experience in this field.
• Knowledge of PLC controls (preferably Siemens TIA Portal) and bus systems (Profibus/Profinet, ASI) as well as controlled drives; network knowledge is an advantage.
• Good English skills; other foreign languages are an advantage.
• Driving licence (class B) and willingness to travel (approx. 10-20%).
• Willingness to work in our 24/7 support team (shift work).

Responsibilities

• Technical support and consulting for our global customers.
• Analysis of malfunctions and processing of solution variants or workarounds on PLC-controlled TGW systems via remote maintenance.
• Identification and elimination of potential malfunctions.
• Close cooperation with IT support, 2nd level support, development department, PLC commissioning engineers and customers.

Skills

PLC controls

TIA Portal

Bus systems

Network knowledge

English language

Driving licence B

Travel willingness

Shift work

Education

Electrical engineering/automation education

Mechatronics apprenticeship

Tools

Siemens TIA Portal

Profibus/Profinet

ASI

Job description

As an experienced Technical Support Engineer Controls, you will be the central point of contact for our international customers and will contribute your comprehensive expertise in control technology to provide optimal support for our highly complex intralogistics systems. Together with a dedicated team, you will ensure that incidents are handled professionally and efficiently – particularly in the area of plant control via remote maintenance access. Thanks to your many years of professional experience, you will ensure smooth operations and contribute significantly to the high availability of our systems.

What you'll be handling:

• Technical support and consulting for our global customers
• Analysis of malfunctions and processing of solution variants or workarounds on PLC-controlled TGW systems via remote maintenance
• Identification and elimination of potential malfunctions
• Close cooperation with IT support, 2nd level support, development department, PLC commissioning engineers and customers

What you'll need:

• Sound technical training (FS or HTL) in electrical engineering/automation technology/mechatronics or completed apprenticeship as a mechatronics engineer
• Several years of professional experience in this field
• Knowledge of PLC controls (preferably Siemens TIA Portal) and bus systems (Profibus/Profinet, ASI) as well as controlled drives; network knowledge is an advantage
• Good English skills; other foreign languages are an advantage
• Driving licence (class B) and willingness to travel (approx. 10-20%)
• Willingness to work in our 24/7 support team (shift work)

What you'll receive:

• Good transport connections, free parking, shuttle service to the train station and between TGW locations, e-bikes, etc.
• Collaboration in a committed team, individual opportunities to contribute, clear goals and an open feedback culture
• A reliable and stable employer based on the philosophy "Focusing on People – Learning and Growing"
• A well-structured training period and support by experienced colleagues
• Flexible working hours and a generous home office model

Ready to start?

We're looking forward to meeting you. An immediate start is possible.

We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience. The minimum gross basic salary based on full-time employment per year is 41.271 Euro.

TGW is an employer that promotes equal opportunities.