Strategic Technical Account Manager - Hybrid + Training

Greentube GmbH; Wien; Hybrid; EUR 55 000 - 60 000; Vollzeit

Zusammenfassung

A leading iGaming solutions developer in Vienna seeks a Technical Account Manager to build relationships, deliver tailored solutions, and ensure customer satisfaction. The ideal candidate has at least 2 years of experience in a technical customer-facing role and a degree in a relevant field. Join a dynamic team that offers flexible work hours, a strong work-life balance, and comprehensive benefits including subsidized public transportation and a competitive salary of 55.000 - 60.000 EUR gross/year.

Leistungen

Flexible working hours

Dedicated training budget

Welcoming office atmosphere

Subsidized public transportation

On-site fitness room

Attractive local employee discounts

Healthcare benefits

Qualifikationen

• At least 2 years of experience in Technical Account Management, software support, or a similar customer-facing technical role.
• Excellent communication and stakeholder management skills across technical and business levels.
• Collaborative, adaptable, and proactive, able to balance customer advocacy with business priorities.

Aufgaben

• Build and maintain strategic relationships with key customer stakeholders.
• Develop and execute tailored service delivery plans.
• Coordinate the full support lifecycle and manage escalations.
• Deliver training sessions and technical guidance.
• Use data analytics to track performance and recommend improvements.

Kenntnisse

Technical Account Management

Customer-facing technical role

Excellent communication

Stakeholder management

Problem-solving mindset

Project management

Ausbildung

Degree in Computer Science, IT, Engineering

Tools

JIRA

Confluence

SQL

Postman

Kibana

Jobbeschreibung

A leading iGaming solutions developer in Vienna seeks a Technical Account Manager to build relationships, deliver tailored solutions, and ensure customer satisfaction. The ideal candidate has at least 2 years of experience in a technical customer-facing role and a degree in a relevant field. Join a dynamic team that offers flexible work hours, a strong work-life balance, and comprehensive benefits including subsidized public transportation and a competitive salary of 55.000 - 60.000 EUR gross/year.