Strategic CRM Solutions Consultant (SAP Cloud)

Netconomy; Graz; Hybrid; EUR 58.000 - 71.000; Vollzeit

Benefits dieser Stelle

Flexible Working Models

Career Development and Onboarding

Company Summit

Social Events

Snacks and Wellbeing

Mobility Support

Zusammenfassung

Netconomy is seeking a CRM Consultant to advise customers on implementing CRM solutions at operative and strategic levels, including SAP Sales/Service Cloud deployments. You will lead pre-sales to implementation, document requirements in workshops, and support integrations within the customer landscape.

Strong communication in German/English and travel readiness are required. The role offers flexible working, onboarding, and ongoing training, with a salary structure disclosed by the IT

Qualifikationen

• 3+ years of professional experience working with CRM solutions such as Salesforce, Microsoft Dynamics, SAP C4C or similar.
• 3+ years of professional experience in applying technical solutions and designing system architectures.
• Strong business understanding of sales and service processes (lead to cash and ticket lifecycle).
• Knowledge of cloud technologies, integration methods (e.g., REST APIs), and data modeling.
• Excellent communication skills in German and English (min. B2 levels).
• Strong intercultural competencies and a willingness to travel (approx. 15% to 20% of your working time).
• Ability to break down complex issues and communicate them clearly and understandably (for example, in conducting customer training).
• SAP Service or Sales Cloud certification or similar CRM certifications would be desirable

Aufgaben

• Strategically accompanying customers from the pre-sales phase, through solution design, to the implementation in the project
• Preparing the problem space together with the customer in workshops: documenting and analyzing the requirements, as well as transforming them into innovative solutions
• Supporting the configuration and adaptions of CRM solutions such as SAP Intelligent Sales / Service Cloud
• Supporting the development team in developing integration scenarios for the CRM solution into the customer´s existing system landscape
• Pursuing integrated solutions with other customer experience products and ERP-systems

Kenntnisse

CRM implementations

System architecture

German & English comms

Travel willingness

Clear issue communication

Tools

SAP Intelligent Sales/Service Cloud

Jobbeschreibung

Netconomy is seeking a CRM Consultant to advise customers on implementing CRM solutions at operative and strategic levels, including SAP Sales/Service Cloud deployments. You will lead pre-sales to implementation, document requirements in workshops, and support integrations within the customer landscape.

Strong communication in German/English and travel readiness are required. The role offers flexible working, onboarding, and ongoing training, with a salary structure disclosed by the IT