Store Ops Lead & Sales Coach

Carhartt WIP; Wien; Vor Ort; EUR 28.000 - 34.000; Vollzeit

Zusammenfassung

Carhartt WIP in Austria (Vienna) is seeking a store team member with leadership potential and a strong focus on customer service. You will assist in daily store operations, mentor staff, and ensure sales goals are met while maintaining the store’s visual standards.

The role requires excellent communication, the ability to supervise a team, and proficiency in German and English. A retail environment and collaborative team culture are emphasised.

Qualifikationen

• Experience supervising and motivating a team.
• Excellent communication and people skills.
• Team player with customer‑focussed approach.
• Strong customer service mindset and problem solving.
• Commercial awareness and sales focus.
• Proficiency in German and English.

Aufgaben

• Assist Store Manager in management and daily operation of the store.
• Deputising in the absence of the Store Manager.
• Understand and implement procedures and company directives.
• Ensure sales plans are achieved.
• Support the store team in product knowledge to ensure excellent customer service.
• Meet sales goals by mentoring and providing feedback to sales staff.
• Assist in the recruitment, training and development of staff.
• Maintain outstanding store condition and visual merchandising standards.

Kenntnisse

Team leadership

Communication

People skills

Customer service

Commercial awareness

German and English

Jobbeschreibung

Carhartt WIP in Austria (Vienna) is seeking a store team member with leadership potential and a strong focus on customer service. You will assist in daily store operations, mentor staff, and ensure sales goals are met while maintaining the store’s visual standards.

The role requires excellent communication, the ability to supervise a team, and proficiency in German and English. A retail environment and collaborative team culture are emphasised.