Solution Engineer

Mondi Group; Wien; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

Mondi Group is seeking a Solution Owner for M-Files and DocuSign to drive integration and optimization across IT and business units.

You will collect business demands, design solutions, train users, monitor performance, and stay ahead of platform updates to keep processes efficient and secure.

Qualifikationen

• University degree in IT or similar.
• 3+ years with M-Files, DocuSign or similar solutions.
• Strong understanding of document management and business processes.
• Excellent communication and collaborative skills.

Aufgaben

• Take ownership as Solution Owner for M-Files and DocuSign, overseeing design, implementation, and ongoing management.
• Coordinate with IT and business partners to gather demands and deliver solutions.
• Collaborate across Business Units and Groups to optimize processes and uptake.
• Provide training and ongoing support to users to maximize tool adoption.
• Monitor performance, troubleshoot issues and enhance functionality.
• Stay informed on platform updates and industry trends and advocate for improvements.

Kenntnisse

M-Files

DocuSign

Document management

Communication

Team collaboration

Ausbildung

University degree in IT or similar

Jobbeschreibung

As our Solution Owner for M-Files and DocuSign, you'll be at the forefront of our digital transformation journey. You'll spearhead the integration and optimization of these powerful platforms, ensuring our teams can collaborate seamlessly and securely. Strong internal alignment within IT is essential, as you'll be working closely with all application teams and infrastructure. As well, strong business alignment skills are crucial, as you'll need to ensure seamless communication and collaboration with our business partners.
From a business perspective, this role is incredibly dynamic as our team collaborates closely with all Business Units, Business Segments, and Group Functions, means you'll have the chance to work across various areas of our organization, making a significant impact.

Your mission

• Take on the Challenge: As a main contact person for our central business counterparts, you will collect business demands and propose/provide solutions, challenging the counterpart to reflect on efforts and costs in comparison to the benefit.
• Lead the Change: Own the design, implementation, and ongoing management of M-Files and DocuSign, ensuring they meet our evolving business needs.
• Collaborate & Innovate: Partner with teams across the organization to gather insights, drive improvements, and enhance user experience.
• Manage & Sustain: Lead implementation and support partners to run the mission effectively.
• Educate & Empower: Provide training and support to users, helping them leverage these tools to their fullest potential.
• Optimize & Troubleshoot: Continuously monitor system performance, troubleshoot issues, and implement solutions to enhance functionality.
• Stay Ahead of the Curve: Keep your finger on the pulse of industry trends and platform updates, advocating for features that will elevate our processes.

Your Profile

• University degree in IT or similar
• Experienced: 3+ years with M-Files, DocuSign or similar solutions.
• Tech-Savvy: Strong understanding of document management and business processes.
• Detail-Oriented: Exceptional problem-solving skills and a keen eye for detail.
• Team Player: Excellent communication skills and a collaborative mindset.
• Adaptable: Eager to stay ahead of industry trends and continuously learn.

We strive to create a culture that inspires our people to reach their full potential. Going the extra mile - for colleagues and customers - our people drive our passion for performance and are the key ingredient of Mondi’s success. Be part of our future.

Do you want to know more about Mondi?

We are a global leader in packaging and paper, contributing to a better world through innovative solutions that are sustainable by design. Our global team of 24,000 people works across 100 production sites in more than 30 countries.

Our strength lies in our diversity.

We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals, and people with disabilities.

Even if you don't meet all the listed qualifications, we still want to hear from you. We believe in your potential and are committed to supporting you as you grow and learn at Mondi.