Software Support Engineer (m/f/x)

MIC Customs Solutions; Linz; Vor Ort; EUR 44 000 - 55 000; Vollzeit

Zusammenfassung

A global technology firm in Linz is seeking a Software Support Engineer (m/f/x) to provide support to international customers of MIC's Global Trade Management Suite. You will manage inquiries, analyze source code, and document solutions. The role demands proficiency in JAVA and SQL, alongside excellent communication skills in English. This entry-level position offers a cooperative culture, professional training, and career opportunities, with a minimum salary of €44,450 gross annually.

Leistungen

Professional onboarding

Individual development opportunities

Employee bonus and various benefits

Qualifikationen

• Some years of relevant work experience required.
• Good knowledge in JAVA, SQL, and relational databases.
• Very good English proficiency (spoken and written).

Aufgaben

• Provide 2nd level support to international customers.
• Answer technical and functional inquiries regarding MIC GTM-Suite.
• Analyze source code (Java, Oracle PL/SQL, SQL).
• Document technical knowledge in articles.

Kenntnisse

JAVA

SQL

Relational DB

Service orientation

Very good English

Ausbildung

Computer science education (HTL, FH, Uni)

Jobbeschreibung

Join to apply for the Software Support Engineer (m/f/x) role at MIC Customs Solutions

As a Software Support Engineer you provide timely support to international customers and Key Users of the MIC Global Trade Management (GTM) - Suite, analyze source code, and document knowledge in our knowledge base to keep the software running.

Your mission

• Support our international customers and Key Users in the application of our software products and ensure that solutions are rolled out in a timely manner (2nd level support)
• Answer technical and functional inquiries from customers regarding MIC GTM-Suite
• Analyze the source code of the MIC GTM-Suite (Java, Oracle PL/SQL, SQL)
• Document knowledge (technical notes and articles)

Your Skills And Qualifications

• Computer science education (HTL, FH, Uni) with some years of relevant work experience
• Good knowledge in JAVA, SQL and relational DB
• Very good English (spoken & written)
• Service orientation and good communication skills
• Independent and structured way of working

We offer you

• Cooperative, appreciative and respectful culture
• International context with global players
• Professional onboarding: Personal training plan and mentoring
• Individual development and career opportunities (MIC Academy)
• Employee bonus and various benefits

Compensation

We are legally obliged to disclose the minimum salary for this position, which is € 44,450 gross per year (full-time employment). We offer a higher salary in line with your qualifications and experience.

Join our international MIC Team!

HQ Linz

Seniority level

• Entry level

Employment type

• Contract

Job function

• Information Technology

Industries

• IT Services and IT Consulting