Service Technician Coordinator

Trane Limited; Bludenz; Vor Ort; EUR 42.000 - 66.000; Vollzeit

Benefits dieser Stelle

年度獎金

私人醫療保險

人壽保險

彈性工時

Zusammenfassung

Trane Technologies 在奧地利布倫安姆蓋比格/ Vorarlberg 地區徵求服務技術協調員，負責規劃、協調與監督本國的服務作業資源，與現場技師密切合作，確保服務合約與維修工作之有效執行。

此職位要求具備技術領域學位、3–5 年制冷經驗，以及出色的客戶服務與電話溝通能力，需能獨立工作並善於多任務處理，亦需熟悉 Word、Excel、Outlook 與 Windows。工作時間以現場為主，需具備良好組織與細心態度。公司提供年度獎金與完善保險福利，期待您加入並共同實現可持續發展的工作目標。

Qualifikationen

• 具技術領域學位，偏好制冷相關背景。
• 具3–5年制冷領域經驗，且具良好客戶服務技巧。
• 能多任務並有效安排日程與資源。
• 熟悉辦公軟件與基礎電腦操作。

Aufgaben

• 協調服務資源並指派團隊成員至專案。
• 依專案需求排班人員、物資、分包商及設備。
• 與服務銷售工程師及HVAC現場技術員溝通指派與派遣。
• 與備件部門及採購部門協同作業，必要時協調。
• 透過查核並回應客戶關注事項以維持客戶滿意度。
• 產生工作單、審核專案文件並轉交專案管理人員，產出報告。

Kenntnisse

組織能力

技術理解

獨立工作能力

客戶服務能力

電話溝通能力

Ausbildung

技術領域學位，制冷相關

Tools

Word

Excel

Outlook

Windows

Jobbeschreibung

## Service Technician Coordinator應徵remote type: On-Site (5 days)locations: 奧地利布倫安姆蓋比格time type: 全職posted on: 24 天前刊登job requisition id: JR-2671成為我們使命的一份子!作為全球領先的企業,致力於為建築、住宅及交通運輸創造舒適、永續且高效的氣候解決方案,我們有責任將地球放在首位。對於 Trane Technologies 及旗下業務,包括 Trane 和 Thermo King,永續發展不僅是我們的經營方式,更是我們的核心事業。你是否敢於直面世界的挑戰,並看見具有影響力的可能性?你是否希望為創造更美好的未來貢獻一己之力?如果你的答案是肯定的,我們誠摯邀請你加入我們,一同勇敢挑戰永續世界的無限可能。了解我們為你量身打造的福利,助你在工作與生活中蓬勃發展。我們勇往直前。工作地點:On-Site (5 days)This position serves as the Service Technical Coordinator for the country, operating within a compact team and reporting directly to the Country Leader. As the Service Technical Coordinator, the individual will play a central role in planning, coordinating, controlling, and directing the activities of operational resources. A key responsibility will be ensuring the effective execution of service agreements and repair work.The role requires strong organizational capability, technical understanding, and the ability to work independently while maintaining close collaboration with service teams. Daily activities will include customer interaction, communication with Field Technicians. Through effective intervention planning and resource alignment, the Service Technical Coordinator will support high‐quality, timely, and efficient service delivery across the country.**Responsibilities:*** Coordinates service resources and assign team members to project.* Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.* Interacts and communicates with all Service Sales Engineers and HVAC FSR to assign/dispatch HVAC Technicians* Coordinates operations interaction with the Parts Department and Acquisition, as necessary.* Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.* Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generates various reports.**Requirements:*** Degree in a technical field, preferable within refrigeration field.* 3-5 years of refrigeration experience.* Excellent Customer Service skills - need to be comfortable and effective on the phone.* Must be organized with the ability to multi-task and prioritize daily interruptions.* Strong attention to detail and enjoy working in fast paced environment.* Knowledge of Word, Excel, Outlook, and Windows.* Flexibility to work overtime as required.* Experience in office work administration.* Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred.**What we offer:*** Annual bonus.* Private Medical Insurance.* Life Insurance.* Flexible work time – can start between 6:00-9:00am我們提供具競爭力的薪酬以及完善的福利和相關計劃。我們是一家提供平等就業機會的雇主;所有符合資格的申請者,無論其種族、膚色、宗教、性別、性取向、性別認同、國籍、懷孕狀況、年齡、婚姻狀況、身心障礙、受保護退伍軍人身份或任何依法受保護的身分,均會獲得公平的就業考量。