Senior Restaurant Supervisor (m/f/d) winter season

A-ROSA Hotels Zürs; Zürs; Vor Ort; EUR 40 000 - 60 000; Vollzeit

Zusammenfassung

A luxury hotel in Zürs seeks a Senior Restaurant Supervisor to provide exceptional service and manage restaurant operations. You will lead a team, ensuring each guest's experience is unforgettable. Ideal candidates will have extensive experience in upscale catering, strong leadership skills, and a passion for service excellence. The role is seasonal with benefits including training opportunities and travel discounts.

Leistungen

Fixed-term employment from November to April

Payment above collective agreement possible

Travel discounts

Discounts on F&B and SPA services

Internal training and education opportunities

Affordable accommodation

Qualifikationen

• Several years of experience in upscale catering, ideally in a management position.
• High level of service orientation, coupled with a professional and confident demeanour.
• Ability to work under pressure and flexibility for changing shifts.

Aufgaben

• Manage the entire service process during various service times.
• Coordinate between the restaurant and kitchen for timely service.
• Motivate and develop restaurant team members.

Kenntnisse

Upscale catering experience

Hospitality

Team leadership

Communication skills

Service orientation

Jobbeschreibung

At Thurnher's Alpenhof in Zürs, we offer an unrivalled combination of luxurious ambience and warm hospitality. As a chalet hotel, we stand for first‑class service and personalised care that guarantees our guests a unique feel‑good experience. With dedication and professionalism, our team ensures that every stay with us is an unforgettable experience for 4-5 months during the winter season. Become part of our team as Senior Restaurant Supervisor (m/f/d) at Thurnher's Alpenhof in Zürs.

Here you can shine

As the representative personality of our restaurant, you welcome our guests warmly and are always their first point of contact. With your charming and professional manner, you create an unforgettable atmosphere. You make sure that every visit - be it breakfast, lunch or dinner - is a highlight for our guests.

• You will be responsible for the organisation and efficient management of the entire service process during the various service times.
• You are the linchpin between the restaurant and the kitchen - by working closely with our kitchen team, you ensure that every course is perfectly prepared and served at the optimum time.
• As a leader, you are a role model for your team and inspire with your passion for first‑class service. You motivate, encourage and develop your employees so that they continuously achieve new standards.
• You take on the induction of new employees and teach them our demanding service and quality standards. Through regular training and workshops, you will ensure that your team continues to develop.
• Your responsibility includes structured duty and holiday planning for the entire restaurant team. You ensure that there are always enough qualified employees on site.

What sets you apart

• Several years of experience in upscale catering, ideally in a management position
• Distinctive hospitality and an excellent feel for the needs of discerning guests
• High level of service orientation, coupled with a professional and confident demeanour
• Proven experience in leading and motivating a team at the highest level
• Strong communication skills and a high degree of empathy
• Sound knowledge of working with the kitchen and organising complex service processes
• Passion for excellent service and an eye for detail
• Flexibility and ability to work under pressure, coupled with a high willingness to work changing shifts

What we use to land you

You are more than just a team member - you are part of a community! We offer you a working environment with unbeatable benefits so that you feel completely at home with us as a Senior Restaurant Supervisor (m/f/d):

• Fixed‑term employment contract from November to April
• Payment in accordance with the collective agreement, depending on qualifications, payment above the collective agreement is possible
• A 6‑day week
• Travel discounts at all aja Resorts, A-ROSA Resorts, HENRI Hotels and the Hotel Louis C. Jacob, Hotel Neptun and other partners
• Discounts on F&B and SPA services in all branches
• Internal training and further education opportunities
• Development opportunities within the group of companies in Germany, Austria and Italy
• Referral programme with up to €1,000 gross bonus per referral
• Corporate benefits - best discounts on high‑quality offers from more than 1,500 providers
• Provision and cleaning of employee clothing
• Provision of affordable accommodation