Senior Customer Representative Oncology (mfd)

MSD; Wien; Remote; EUR 61 000 - 71 000; Vollzeit

Zusammenfassung

A leading healthcare company in Vienna is seeking a Senior Customer Representative to drive business outcomes in oncology sales. The role involves developing customer relationships and executing account strategies in a fast-paced environment. The ideal candidate has a pharmaceutical background, strong negotiation skills, and is fluent in German and English. An attractive salary and benefits are offered, along with a full-time contract.

Leistungen

Attractive salary

Outstanding social benefits

Varied tasks in an international environment

Qualifikationen

• Highly motivated individual who is driven to push things forward.
• Professional proficiency in German and English required.
• Passion for working in an agile manner and with digital tools.

Aufgaben

• Identifying accounts & target areas to drive business outcomes.
• Developing customer & patient journey and account strategy.
• Collaboration with cross-functional team to develop projects.

Kenntnisse

Accountability

Account Management

Communication Skills

Negotiation Skills

Customer Relationship Management (CRM)

Data Analysis

Oncology Sales

Adaptability

Customer Experience Management

Revenue Generation

Ausbildung

Pharmaceutical representative examination or degree in medicine or pharmacy

Tools

iPad

MS Office

Veeva

Salesforce

Jobbeschreibung

Job Description

We are continually striving to improve the understanding of health care within the local community. Our site in 1100 Vienna (ICON) is a strategic location for the distribution of our high quality and innovative health care products as well as digitally integrated solutions for our patients and clients. To ensure sustainable company growth we continually aim to offer attractive career opportunities for more than 150 employees at our Vienna support of our existing team we are currently looking for a :

Senior Customer Representative Oncology (m / f / d)

West Austria (Vorarlberg Tirol Salzburg & OÖ)

Responsibilities

• Identifying accounts & target areas with biggest potential to drive business outcomes
• Developing field‑based customer & patient journey and account strategy
• Developing a network of key decision makers and orchestrated successful interactions with key stakeholders (including HCPs public groups medical professional organizations) in defined therapy area
• Performs product calls with target audience as part of an omnichannel engagement plan
• Performs Speaker‑meetings and / or Round Tables with product presentation
• Performs territory and / or account planning segmentation and targeting of customers and reporting of activities
• Providing feedback to management on strategic opportunities for assigned key accounts
• Collaboration with cross functional team (Medical Marketing Market Access) to develop omnichannel projects materials and services that respond to customers and business needs
• Spends >90% of time in the field visiting customers

Qualifications

• Successfully completed pharmaceutical representative examination and / or completed studies in the field of human veterinary or dental medicine or pharmacy
• Highly motivated individual who is driven to push things forward
• Excellent communication skills
• Strong negotiation and analytical skills
• Passion for working in an agile manner and with digital tools such as iPad MS Office Veeva and Salesforce
• Professional proficiency in German and English both verbal and written are required

We offer an attractive salary outstanding social benefits and an exciting work environment with varied tasks in an international environment. The minimum annual salary for this position is EUR 61.300- and varies according to the qualifications and experience of the successful candidate. We are looking forward to receiving your application.

We are proud to be a company that embraces the value of bringing diverse talented and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one anothers thinking and approach problems collectively. We are an equal opportunity employer committed to fostering an inclusive and diverse workplace.

Required Skills

• Accountability
• Account Management
• Account Planning
• Adaptability
• Customer Communications
• Customer Experience Design
• Customer Experience Management
• Customer Negotiations
• Customer Relationship Management (CRM)
• Data Analysis
• Interpersonal Relationships
• Lead Generation
• Market Analysis
• Omnichannel Retailing
• Oncology Sales
• Order Processing
• Patient Account Management
• Pharmaceutical Guidelines
• Pharmaceutical Management
• Pharmacotherapy
• Product Knowledge
• Revenue Generation
• Sales Forecasting
• Sales Reporting
• 5 more

Employee Status: Regular

Relocation: No relocation

VISA Sponsorship: No

Travel Requirements: 100%

Flexible Work Arrangements: Remote

Shift: Not Indicated

Valid Driving License: Yes

Hazardous Material(s): N / A

Job Posting End Date: 12 / 4 / 2025

Required Experience: Senior IC

Key Skills: Typing, Data Entry, Customer Service, Basic Math, Computer Skills, Windows, Banking, Upselling, Pricing, Sanitation, Cash Handling, Stocking

Employment Type: Full-Time

Experience: years

Vacancy: 1