Sales & Purchasing Advisor

Richemont; Lavamünd; Vor Ort; EUR 28.000 - 36.000; Vollzeit

Zusammenfassung

Watchfinder & Co. is seeking a Sales & Purchasing Advisor for its boutique in Austria to deliver exceptional client experiences and meet personal and boutique sales targets. This role emphasizes relationship-building, luxury service, and brand representation.

The position involves hosting clients, exploring watch services including part-exchange, and expanding personal clientele through proactive CRM outreach. A team‑driven, client‑centric approach is essential.

Qualifikationen

• Applicants with a background in sales or hospitality preferred.
• Strong team player mindset.
• Excellent communicator with ability to develop strong networks.
• Curious and resourceful. Able to work independently on the sales process.
• Result-oriented and driven.
• Accountable and reliable.
• Able to handle a large diversity of tasks in a timely manner, very organised and disciplined.
• Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behaviour.

Aufgaben

• Hosting clients and other stakeholders with the ability to provide personalised customer experience.
• Find ever new and creative means to exceed client’s expectations.
• Introduce clients to the different services that we offer, including the part-exchange service, maintaining a high level of experience to the clients.
• Developing personal clientele through effective use of the selling skills, proactive client outreach (CRM).
• Know WF’s history, services/products and partnerships as well as the benefits of purchasing a timepiece through Watchfinder.
• Act as a brand ambassador inside and outside the boutique.
• Maintain the boutique according to the global operating standards.
• Be part of a boutique team and support the overall organisation of the boutique with a strong team approach.
• Lead the appraisal process of timepieces that involve a part‑exchange. Ensuring that all the necessary processes are followed accurately for the end user to make an assumption.

Kenntnisse

Sales/Hospitality background

Jobbeschreibung

Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre‑owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre‑owned watch specialist.

YOUR MISSION:

The Sales & Purchasing Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/She needs to act as an ambassador of Watchfinder at all times with client satisfaction being his/her utmost goals. This is a 6-month fixed‑term contract with the possibility of a permanent position thereafter starting on October 1st, 2026 approx.

HOW WILL YOU MAKE AN IMPACT?

• Hosting clients and other stakeholders with the ability to provide personalised customer experience.
• Find ever new and creative means to exceed client’s expectations.
• Introduce clients to the different services that we offer, including the part‑exchange service, maintaining a high level of experience to the clients.
• Developing personal clientele through effective use of the selling skills, proactive client outreach (CRM).
• Know WF’s history, services/products and partnerships as well as the benefits of purchasing a timepiece through Watchfinder.
• Act as a brand ambassador inside and outside the boutique.
• Maintain the boutique according to the global operating standards.
• Be part of a boutique team and support the overall organisation of the boutique with a strong team approach.
• Lead the appraisal process of timepieces that involve a part‑exchange. Ensuring that all the necessary processes are followed accurately for the end user to make an assumption.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Applicants with a background in sales or hospitality preferred.
• Strong team player mindset.
• Excellent communicator with ability to develop strong networks.
• Curious and resourceful. Able to work independently on the sales process.
• Result‑orientated and driven.
• Accountable and reliable.
• Able to handle a large diversity of tasks in a timely manner, very organised and disci‑plined.
• Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behaviour.
• Able to approach individually to respective client.
• Open & Outgoing personality.
• Demonstrate eagerness and enthusiasm to learn and grow.
• Creative, curious and versatile with good interpersonal competences and empathetic.
• Has perfect manners and can maintain a conversation elegantly.

You will join a friendly and dynamic team with whom you will be able to share your knowledge and expertise

• Entrepreneurship, trust, integrity and agile learning are part of our great team spirit

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty, and solidarity.
• We foster empathy, curiosity, courage, humility, and integrity.
• We care for the world we live in.