Retail Store Manager – Go Seafood Fish & Chips
LNSG GLOBAL FOOD PTY LTD t/a Go Retail Store Manager – Go Seafood Fish & Chips (Ipswich)
Salary: $75,000 – $80,000 per annum + Super
Employment Type: Full-Time
Location: Ipswich, QLD
Urgent Position – Immediate Start
Go Seafood Fish & Chips is a fast-growing and customer-focused business in Ipswich. We are urgently seeking an experienced Retail Store Manager to lead daily operations, drive customer satisfaction, and manage our growing team. This is an excellent opportunity for someone with strong leadership skills and retail/food outlet experience.
Key Responsibilities
- Oversee day-to-day store operations, including opening/closing procedures, staff coordination and service delivery.
- Lead, roster, supervise and train team members to maintain high standards of customer service and store efficiency.
- Monitor inventory levels, place orders, manage stock rotation and reduce wastage.
- Implement and maintain food safety, WHS and hygiene standards at all times.
- Manage sales performance, daily cash handling, EFT reconciliation and banking.
- Ensure product quality, presentation and customer service meet business standards.
- Develop and implement promotional activities and in-store marketing to improve sales.
- Resolve customer enquiries and complaints professionally and promptly.
- Control inventory and supplier relationships, negotiate pricing and maintain quality.
- Prepare and analyse financial reports, sales records and performance reports for management.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Contribute to business improvement and operational efficiency.
Required Skills & Experience
- Minimum 2–3 years experience in retail or hospitality management (fish & chips / takeaway food experience desirable).
- Proven ability to lead and train staff in a busy customer-facing environment.
- Strong organisational, time-management and problem-solving skills.
- Knowledge of food safety standards and WHS compliance.
- Excellent communication and customer service abilities.
- Ability to work under pressure and manage high-volume service periods.
Why Join Us?
- Supportive and friendly team environment.
- Long-term career opportunity with a growing business.
- Competitive salary + superannuation.