Relocate to Malta Senior Programme Manager (Consulting/Big 4)

Black Pen Recruitment; Wien; Sur place; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Relocation package included

Visa & relocation support

Résumé du poste

Black Pen Recruitment is assisting a leading Microsoft ERP/CE implementation partner with a Senior Programme Manager role based in Malta, offering relocation and visa support. The successful candidate will oversee multiple software delivery projects, mentor junior PMs, manage third-party vendors and ensure delivery on time, budget and quality, leveraging Prince2, Agile and Microsoft Project expertise.

You will work with cross-functional teams and senior stakeholders across ERP/CRM projects in a

Qualifications

• Be an established Programme or Senior Project Manager with 9 years of experience
• Proven track record of delivery of multiple simultaneous projects
• Experience managing third party sub-contractors, ideally ISVs
• Experience in managing teams and delivering multiple concurrent streams of work
• Strong MS Office skills particularly with Microsoft Project, Excel and SharePoint
• Prince2 Practitioner / certified APM professional preferred
• Experienced in Agile project management with Jira, VSTS, TFS; Scrum and Kanban
• ERP/CRM implementation experience, preferably Microsoft stack
• eCommerce project delivery experience with Magento / .Net or Java-based platforms
• Experience with complex integrations to line of business systems and payment gateways
• Excellent time management, ability to work under pressure and manage priorities
• Strong communication and presentation skills
• Mentoring junior staff and supporting professional development

Responsabilités

• Plan and manage one or more projects, inform client and senior management of progress
• Agree project plan and Statements of Work with the client
• Monitor progress against plan and budget; escalate issues as needed
• Maintain forecast completion dates and impact analysis
• Track costs vs plan using MS Project and internal systems
• Ensure project activities meet quality standards and client delivery methodology
• Manage third-party contractors and ensure timely, quality deliverables
• Identify and mitigate risks; report issues and actions
• Participate in client reporting and steering committee meetings
• Contribute to continuous improvement of project delivery methodologies
• Pre-sales involvement with planning and estimations as required

Connaissances

Programme management

Stakeholder management

Leadership

Agile PM

Microsoft Project

Formation

PRINCE2 Practitioner certificate

APM certification

Outils

Jira

VSTS

TFS

SharePoint

Microsoft Project

Description du poste

Relocate to Malta Senior Programme Manager (Consulting/Big 4)

Job Openings Relocate to Malta Senior Programme Manager (Consulting/Big 4)

About the job Relocate to Malta Senior Programme Manager (Consulting/Big 4)

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.

Role Overview

The Programme Manager handles one or a number of projects at any one time in an efficient and effective manner, and is responsible for their delivery within agreed timescales, budgets and conformance to agreed requirements. This person is also responsible for leading more PMs and the efficient utilization of assigned staff and any associated third parties. They are accountable for ensuring that all project activities conform to the company’s quality management standards and processes.

Job Type: Full Time

Work Place: Onsite

Location: Malta, Europe (Relocate to Malta)

Relocation: VISA & Relocation Package Included

Requirements

• Be an established Programme or Senior Project Manager with 9 years of experience and a proven track record of delivery of software implementation projects.
• Proven track record of delivery of multiple simultaneous projects;
• Experience managing third party sub-contractors, ideally including independent software vendors (ISV’s);
• Experience in managing teams and delivering multiple concurrent streams of work;
• Very strong Microsoft Office skills particularly with Microsoft Project, Excel and SharePoint;
• Prince 2 Practitioner / certified APM professional preferred;
• Experienced in Agile project management, ideally with direct experience and knowledge of tools including Jira, VSTS, TFS, and of methodologies including Scrum and Kanban;
• Ideally experience and specialism in ERP and / or CRM implementation projects, preferably utilising the Microsoft stack;
• Ideally experienced in delivery of eCommerce projects, preferably utilising Magento and / or .Net or Java-based basket platforms;
• Experience of delivery on online solutions such as eCommerce and / or customer portals with complex integration to line of business systems and payment gateways preferable;
• Excellent time management skills with demonstrable experience of working under pressure to tight deadlines and managing a high workload with conflicting priorities;
• Excellent interpersonal skills and the ability to influence and manage a range of relationships in a complex environment;
• Experienced in mentoring junior staff and supporting their professional development.
• Strong communication skills (verbal, written and listening): an ability to present information concisely, to communicate in a manner applicable to all levels;
• Able to produce high quality and professional presentations;
• Excellent attention to detail and ability to ensure documents are consistent in language, terminology and style;
• Flexible approach to work with a focus on delivery to deadlines and high standards;
• Ability to handle highly confidential information with tact and discretion;
• Ability to quickly obtain a broad knowledge of our client’s, including governance structures and operating procedures, and offers advice on possible changes and improvements;

Responsibilities

• Plans and manages one or more projects assigned, keeping the customer and senior management informed about project progress;
• Compiles and agrees the project plan with the client.
• Compiles and agrees with the client any Statements of Work in line with contractual arrangements with the client.
• Monitors progress against project plan and budget, correcting and / or escalating abnormal situations when necessary;
• Maintains the Project Plan, in particular with forecast completion dates and impact analysis;
• Tracks actual costs vs plan (using Microsoft project and our internal Dynamics FO time recording system);
• Maintains awareness of all ongoing non-trivial problems towards their solution. Ensures that project objectives are met;
• Monitors and controls all individuals allocated to the project ensuring that all project activities are carried out in accordance with the appropriate standards. This includes ensuring that activities are planned and executed in line with their client's project delivery methodology;
• Manages any third parties that may be involved as sub-contractors within the project, as relevant, and ensures that any deliverables are produced on time, to required quality standards, and in line with agreed commercials;
• Ensures Risks and Issues are being correctly assessed and reported. Pro-actively predicts and mitigates risk;
• Participates in client reporting sessions, including as relevant, weekly progress review meetings and (typically) monthly Steering Committee meetings
• Tracks actual vs. budgeted costs and effort on a weekly basis;
• Plans and monitors any validation activities with the customer to ensure that all requirements are met;
• Plans and monitors any internal verification activities, including any reviews, walkthroughs and testing, and oversees the correction of non-conformities to ensure quality of all project deliverables;
• Plans and monitors release and implementation activities (e.g. release and/or implementation plans, hand over/support documentation, etc.);
• Works very closely with the Solution Architect on an ongoing basis in ensuring the overall quality of deliverables prior to release to the client;
• Receives, analyses and co-ordinates the implementation of project/system live changes requested by the customer when applicable;
• Addresses all project customer satisfaction issues, escalating feedback as necessary for further action;
• Participates in our clients resource management, utilisation and capacity planning processes.
• Minimises non-billable resource utilisation on projects, and escalates as required with the Senior Programme Manager and Resourcing to optimise billable use of resources. Escalates any forecasted requirements for non-billable effort with the Senior Programme Manager in order to maintain awareness and if possible mitigate. Tracks non-billable effort against the project budget;
• Contributes towards continuous refinement and improvement of our best practice project delivery methodology. Offers advice and mentors more junior Project Manages and members of staff. Liaises with peers to provide assistance and convey lessons learnt as required, in order to promote and improve the overall program and project delivery capabilities of our client
• May be involved in pre-sales activities, providing guidance related to project planning and estimations as required.

Microsoft Business Solutions Overview

Your long-term future is every bit as important to our client as it is to you. That’s why their aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. Our client is a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, their clients, and their communities.

This sets out all the different ways you’ll be rewarded at the firm. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, they have created an environment that can bring out the best in you.

#Bethechange and #makethechange. Join our client’s talented, successful team and make the leap into the future.

Don’t worry, our client knows that relocation can be a challenge, which is why they have an extremely supportive onboarding team to help you throughout this process! - They provide relocation support for you and your family. Our client is looking forward to meeting you and seeing you grow.