About the Role
Our client, a respected name in the **FMCG** food processing industry, is seeking a diligent and experienced Quality Assurance Manager to lead their QA efforts in **Queenstown, Eastern Cape**. This role is fundamental to ensuring that all products meet the highest standards of quality, safety, and regulatory compliance. The ideal candidate will possess a strong background in food science, quality management systems, and regulatory affairs within the **FMCG** sector. This is an on-site position requiring hands‑on involvement in production environments and laboratory oversight. You will be responsible for developing, implementing, and maintaining robust quality assurance programs that safeguard brand reputation and consumer trust. We are looking for a meticulous individual with a passion for maintaining excellence in food production in **South Africa**.
Key Responsibilities
- Develop, implement, and manage the company's Quality Management System (QMS) in accordance with relevant **FMCG** standards and regulations.
- Oversee all quality control activities, including raw material inspection, in-process checks, and finished product testing.
- Ensure compliance with food safety regulations (e.g., HACCP, GMP, ISO 22000) and internal quality standards.
- Conduct regular internal audits and facilitate external audits by regulatory bodies and customers.
- Manage and mentor the Quality Assurance team, fostering a culture of quality consciousness.
- Investigate customer complaints and non-conformances, implementing corrective and preventive actions (CAPA).
- Maintain all quality-related documentation, records, and certificates.
- Collaborate with Production, R&D, and Procurement to address quality issues and drive continuous improvement.
- Stay updated on evolving food safety regulations and industry best practices.
- Champion a strong quality culture throughout the organization in **Queenstown**.
Requirements
- Bachelor's degree in Food Science, Microbiology, Chemistry, or a related field.
- Minimum of 4-6 years of experience in Quality Assurance/Quality Control within the **FMCG** food industry.
- In-depth knowledge of food safety standards (HACCP, GMP, ISO 22000) and **South African** food regulations.
- Proven experience in implementing and managing QMS.
- Strong analytical, problem‑solving, and decision‑making skills.
- Excellent leadership, communication, and interpersonal skills.
- Experience with conducting internal audits and managing external audits.
- Meticulous attention to detail and a commitment to accuracy.
- Ability to work effectively under pressure and manage multiple priorities.
- Familiarity with laboratory testing procedures and equipment.
Benefits
- Our client offers a competitive salary package, along with comprehensive medical aid and retirement fund benefits.
- This role provides the opportunity to take ownership of quality assurance for a leading **FMCG** brand, making a significant impact on product integrity and consumer safety in **Queenstown, Eastern Cape**.
- Join a stable and reputable company with a strong commitment to quality and employee development.
- Our client fosters a professional environment where your expertise in quality management is highly valued.
- Contribute to ensuring the highest standards of food production and gain valuable experience in a critical industry role.