Polish Customer Support Agent (only email) - Relocation

Velenosi&Meredith; Wien; Vor Ort; EUR 40 000 - 60 000; Vollzeit

Zusammenfassung

An international company is seeking a Polish-speaking Customer Support Agent for a hybrid role, starting in November or December 2025. The position involves providing customer support exclusively via email. Candidates need strong Polish and English skills, along with EU citizenship or a valid work permit. The company offers paid training, relocation assistance, and a stable contract. This role is based in Sofia, Bulgaria, allowing for both office and remote work after training.

Leistungen

Paid training

Relocation assistance

Private health insurance

Friendly and multicultural work environment

Career growth opportunities

Qualifikationen

• C1 level Polish proficiency required, native or fluent.
• B1-B2 level English proficiency required.
• EU citizenship or valid EU work permit essential.
• Strong written communication and computer literacy skills required.
• Availability to start in November or December 2025.

Aufgaben

• Provide customer support exclusively via email.
• Assist customers with inquiries and issues via email.
• Participate in paid training conducted on-site.

Kenntnisse

Polish (C1+)

English (B1-B2)

Strong written communication

Computer literacy

Jobbeschreibung

Job Opportunity: Polish-Speaking Customer Support Agent (Email Only) Hybrid Role in Sofia, Bulgaria (Start in November or December 2025)

We are currently hiring Polish-speaking candidates for a Customer Support position based in Sofia, Bulgaria.
This is a hybrid role, starting in the office during the training and integration period, and later allowing you to work from home.

The role involves customer support exclusively via email no phone calls.
Its a great opportunity to start or grow your international career with paid training, relocation assistance, and a stable, long-term contract.

Position Details

• Role: Customer Support Agent (Email only)
• Languages Required: Polish (C1+) and English (B1-B2)
• Location: Sofia, Bulgaria (Hybrid: office + remote after training)
• Start Date: November or December 2025
• Contract Type: Full-time, permanent, 40 hours per week
• Monthly Salary: From 1,600 EUR net per month

Relocation Support

• Flight and temporary accommodation covered by the company
• Full assistance provided upon arrival
• Training: Fully paid and conducted on-site in Sofia

What We Offer

• Stable, long-term employment with an international company
• Paid training and onboarding program
• Hybrid work model (office + remote)
• Private health insurance
• Friendly and multicultural work environment
• Career growth and internal mobility opportunities
  Requirements
  • Polish: C1 level (native or fluent)
  • English: B1-B2 level
  • EU citizenship or valid EU work permit
  • Strong written communication and computer literacy skills
  • Availability to start in November or December 2025
  Interested?

  Send your CV in English or contact us directly for more information:

  [e-mail]
  WhatsApp: [phone]