Onsite IT Support Engineer — Klagenfurt (Stock Options)

Dynatrace; Klagenfurt am Wörthersee; Vor Ort; EUR 60 000 - 80 000; Vollzeit

Zusammenfassung

A leading software technology company is looking for an IT Support Engineer to provide first-level support and enhance the digital work life for employees in Klagenfurt. This on-site role requires a completed IT education, fluency in English and German, and familiarity with Microsoft environments. Responsibilities include resolving IT issues, supporting digital collaboration tools, and managing local IT projects. Attractive compensation begins at €46,000 gross per year with potential higher salaries based on experience.

Leistungen

Attractive compensation packages

Stock purchase options

Numerous benefits and advantages

Qualifikationen

• Must have completed IT education and ideally some practical experience.
• Knowledge of Microsoft OS, M365, and Active Directory is advantageous.
• Fluency in both English and German is required.

Aufgaben

• Act as the first point of contact for employees' digital work life.
• Triage, resolve and escalate Incidents and Service Requests.
• Support local events and manage collaboration tools.
• Coordinate with external IT service providers.

Kenntnisse

Troubleshooting IT-related issues

Microsoft environment knowledge

ITIL Foundation Certification

Fluent in English and German

Ausbildung

Completed IT education

Jobbeschreibung

A leading software technology company is looking for an IT Support Engineer to provide first-level support and enhance the digital work life for employees in Klagenfurt. This on-site role requires a completed IT education, fluency in English and German, and familiarity with Microsoft environments. Responsibilities include resolving IT issues, supporting digital collaboration tools, and managing local IT projects. Attractive compensation begins at €46,000 gross per year with potential higher salaries based on experience.