Onboarding Manager

at; Österreich; Vor Ort; EUR 40 000 - 60 000; Vollzeit

Zusammenfassung

A leading organisation in the disability sector is seeking a passionate team member to oversee the recruitment and onboarding journey for Support Workers and Participants in Austria. You will manage the entire recruitment process and support plan creation, ensuring a seamless experience. Candidates should possess strong organisational and communication skills, with a focus on relationship-building.

Leistungen

Fast-growing organisation

Diverse and vibrant team

Workplace that values growth and authenticity

Qualifikationen

• Strong organisational and project management skills, able to manage multiple priorities.
• Excellent communication and relationship-building skills with candidates, participants, and internal teams.
• Reliable, detail-oriented, and proactive in driving results.
• Ability to work collaboratively with other team members and communicate effectively.

Aufgaben

• Manage the end-to-end recruitment process for casual Support Workers.
• Coordinate participant support plans and onboarding processes.
• Maintain accurate records of participant progress and support activities.

Kenntnisse

Organisational skills

Project management skills

Communication skills

Relationship-building skills

Jobbeschreibung

About the Role

We are looking for a passionate team member to oversee the recruitment and onboarding journey for both Support Workers and Participants across WA. Reporting to the WA State Manager, and being supported by our HR Manager and National Participant Manager, you’ll ensure the recruitment and onboarding experience is seamless, efficient, and aligned with What Ability’s values.

This role combines end‑to‑end recruitment for casual Support Workers with Participant onboarding, including support plan creation, training coordination, and engagement. It’s a fast‑paced, hands‑on role that requires relationship‑building, excellent organisational skills, and a focus on compliance.

Key Responsibilities

Support Worker Onboarding

• Collaborate with Regional and State Managers to assess current and future staffing needs.
• Manage the end‑to‑end recruitment process for casual Support Workers, ensuring smooth progression through all stages.
• Coordinate informal interviews between candidates and Regional Managers, and arrange inductions and ensure candidates are completing the onboarding process.

Participant Onboarding

• Responsible for the attendance, organisation and coordination of the participant Meet and Greets.
• Responsible for the creation of participant support plans.
• Maintaining accurate records of participant progress and support activities.
• Providing ongoing support to participants during the onboarding process, addressing any questions or concerns.

About You

• Strong organisational and project management skills, able to manage multiple priorities.
• Excellent communication and relationship‑building skills with candidates, participants, and internal teams.
• Reliable, detail‑oriented, and proactive in driving results.
• A people‑person who thrives on connecting with others and helping them succeed.
• You are RELIABLE, HONEST and AUTHENTIC at all times.
• You are a confident leader among your peers.
• You are a PEOPLE person.
• Ability to work collaboratively with other team members and communicate effectively.

Why You’ll Love Working Here

• Join a fast‑growing, purpose‑driven organisation that’s changing the disability sector.
• Work with a diverse, vibrant team who value fun and impact as much as results.
• Be part of a workplace that celebrates wins, supports growth, and values authenticity.

If you’re ready to make a real difference and grow alongside a passionate team, we’d love to hear from you!

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