On-site monitor * open to diverse EMEA countries *

Syneos Health Austria GmbH; Österreich; Remote; EUR 45,000 - 65,000; Full time

Job summary

Syneos Health Austria GmbH is seeking an on-site Monitor fluent in German to manage site activities across diverse EMEA sites. You will ensure GPP/ICH-GCP compliance, perform site identification, qualification, and start-up tasks, and conduct remote and on-site monitoring through all study stages.

Minimum 1 year of onsite monitoring experience is required, with a BA/BS in science or healthcare. Proficiency in MS Office and strong communication skills are essential; willingness to travel up to

Qualifications

• BA/BS in science/healthcare field or nursing degree or equivalent
• 1 year relevant onsite monitoring experience
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and email/voicemail
• Knowledge of GPP/ICH-GCP regulations and guidelines
• Excellent communication, time management, organizational, documentation and customer service skills
• Willingness to travel up to 60% regularly

Responsibilities

• Perform site management activities per Company SOPs/WIs and sponsor requirements
• Assure compliance with local regulations and applicable guidance (GPP/ICH-GCP)
• Conduct site management activities per SoW, SMP, and guidelines
• Identify and qualify sites, start-up activities, and conduct monitoring across all study stages
• Routinely review ISF for accuracy and ensure archiving per guidelines
• Document activities via letters, reports, logs, and follow-up actions; support recruitment and data entry
• Maintain data tracking and issue escalation; protect confidentiality
• Coordinate with site staff and project teams; train sites on protocol and data collection
• Support sponsor and cross-functional collaboration; monitor budgets/timelines

Skills

German language - written and spoken

MS Office (Word, Excel, PowerPoint)

Communication skills

Time management

Organizational skills

Documentation skills

Education

BA/BS in science/healthcare or nursing

Tools

CTMS

EDC systems

Job description

On-site monitor ** open to diverse EMEA countries **

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.

Discover what your 25,000 future colleagues already know:

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with.

Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities

• Perform site management activities in compliance with the Company and Sponsor (if applicable) Standard Operating Procedures (SOPs) and Work Instructions (WIs).
• Assure compliance with local regulations and appropriate guidance depending on assigned study design / classification. May include Good Pharmacoepidemiology Practices (GPP) and/or International Conference on Harmonization - Good Clinical Practice (ICH-GCP).
• Conduct site management activities as per agreed Scope of Work (SoW), Site Management Plan (SMP) and relevant guidelines.
  • Site identification – may contact sites to obtain interest in study participation, confirm contact details, retrieve documents for consideration, etc.
  • Site Qualification - Ensures selection of appropriate sites for assigned studies.
  • Site Start-Up – With minimal supervision, ability to perform activities for assigned sites working with study start-up and regulatory.
  • Conduct of all remote and on-site monitoring activities through all study stages.
• Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. Reconciles contents of the ISF with the Trial Master File (TMF). Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations.
• Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs and SMP, within required timelines. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution.
• Demonstrates diligence in protecting the confidentiality of each subject/patient.
• Assigned sites data review, assisting with data query resolution and missing data follow-up (only as applicable). Review data using data trend reports and knowledge of site practices. Ensure the resolution of data queries within agreed timelines.
• Utilize available hardware and software to support effective study data collection and review.
• Maintain effective, accurate and timely communication with site staff and project team, and ensure appropriate issue escalation and resolution as per SOPs with a focus on issue prevention.
• Maintains clinical tracking and management systems.
• Ensure all assigned sites are trained and compliant with requirements of the study protocol, informed consent process, data collection requirements/data collection tools and safety reporting.
• Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions.
• Prepare for, attend and participate in Investigator Meetings and/or sponsor face-to-face meetings.
• As required, collaborate and build relationships with Sponsor affiliates, medical science liaisons, and local country sponsor staff.
• For assigned activities, understands project scope, budgets, and timelines; manages site-level activities / communication to ensure project objectives, deliverables and timelines are met. Must be able to quickly adapt, with the oversight of the Clinical Operations Lead or designee, to changing priorities to achieve goals / targets.
• Identify and communicate out of scope activities to Clinical Operations Lead.
• Attend, contribute to and present at study and department meetings.

Qualifications

• **Required - German Language - written and spoken**
• Minimum 1 year relevant onsite monitoring experience required.
• BA/BS degree in science/health care field or nursing degree or equivalent combined education and experience.
• Must be proficient in Microsoft Office Suite (Word, Excel, and PowerPoint), email/voicemail, and Clinical Trial Management and EDC systems.
• Previous site management (in-house, on-site, Study Coordinator) or equivalent experience.
• Excellent communication, time management, organizational, documentation and customer service skills.
• Knowledge of local requirements for Real World Late Phase study designs as well as Real World Research and relevant regulations including GPP.
• Excellent customer focus (internal and external) and able to interact professionally with a client organization and study site.
• Willingness to work within a team-oriented environment.
• Ability to work in a “virtual” team setting as well as work independently, seeking guidance as appropriate.
• Ability to handle multiple tasks (across multiple studies as necessary) and prioritize accordingly to achieve study timelines.
• Sound problem solving and analytic skills.
• Excellent command of written and spoken local language, if not English, as well as English required.
• Ability to develop good working relationships via oral communication and good phone etiquette.
• Ability to travel up to 60% on a regular basis depending on assignments and study phase.

Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract.

Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Discover what our Syneos Health colleagues already know: work here matters everywhere.

Work alongside the brightest minds in the biopharmaceutical industry taking down walls and removing barriers to speed our customers’ delivery of important therapies to patients. We are strategic thinkers who actively seek different perspectives, whether across offices or across oceans. Because we solve some of the toughest challenges facing the most prestigious healthcare companies today, you'll gain exposure and be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing.

The diversification and breadth of Syneos Health creates a multitude of career paths and employment opportunities. We’re a growing, global company dedicated to advancing our talent past their initial role. Discover what our 29,000 employees already know: work here matters everywhere.

We work hard, and smart, all in the name of getting much-needed therapies to those who need them most.

A career with Syneos Health means your everyday work improves patients’ lives around the world.

Selecting us as an employer secures a career in which you’re guaranteed to: Partner with the most diverse team of experts in the industry. From the top down, our people are inspiring. Everyone has a voice and is encouraged to use it. Work in specialized Syneos Health teams that therapeutically or functionally aligned for expert collaboration. We assemble clinical teams where everyone, from CRAs to senior management, is skilled in the same therapeutic area or customer teams. With this structure, everyone on your team speaks the same language and can deliver unique insights into the therapeutic environment and patient population. We are partners with purpose. We integrate seamlessly with our customers and do what’s best for their success. Our people provide the brilliant ideas, valuable insights and endless energy that accelerates the impact of life changing therapies worldwide.