Night Operations Lead — Front Desk & Guest Experience

Hilton; Wien; Vor Ort; EUR 40 000 - 60 000; Vollzeit

Zusammenfassung

A leading hospitality chain in Vienna is seeking an Assistant Night Manager. You will ensure high standards, manage guest experiences, and support the Night Manager. The ideal candidate has training in hospitality and at least 3 years of experience in a similar role. Strong skills in German and English are required. This role offers full-time employment with competitive compensation in a supportive environment.

Leistungen

Healthy meals in Team Member Restaurant

Team events and career talks

Travel opportunities and public transport coverage

Qualifikationen

• At least 3 years of experience at the front office or in a similar position.
• Well-groomed appearance.
• Joy and enthusiasm for your job.

Aufgaben

• Ensure Hilton's high standards are met and improved.
• Support the Night Manager and act as a contact point.
• Maintain cleanliness and order in the reception area.
• Handle relevant information from the previous shift.
• Ensure compliance with labor regulations.
• Support onboarding of new team members.
• Manage sell-out situations.
• Welcome guests during check-in.
• Handle cash reconciliation.
• Familiar with emergency procedures.

Kenntnisse

Fluent in German

Fluent in English

Excellent communication skills

Leadership skills

Solid IT skills

Creativity and passion

Ausbildung

Completed training in hospitality

Jobbeschreibung

A leading hospitality chain in Vienna is seeking an Assistant Night Manager. You will ensure high standards, manage guest experiences, and support the Night Manager. The ideal candidate has training in hospitality and at least 3 years of experience in a similar role. Strong skills in German and English are required. This role offers full-time employment with competitive compensation in a supportive environment.