MedTech Customer Solutions Lead | EU (German/English)

Flinn.ai; Wien; Presencial; EUR 70 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Equity package

Travel opportunities

Sustainable/eco-friendly mission

Resumo da oferta

Flinn.ai is seeking a Customer Solutions Manager in Vienna or Berlin to guide onboarding, build lasting relationships, and ensure customers maximize value from our software for medical device manufacturers. Fluency in German and English is essential, with additional languages a plus.

You will onboard new customers, provide comprehensive training, identify opportunities for growth, and define success metrics.

Qualificações

• Several years of experience in a customer-facing role (CS, Account Mgmt, Sales, Consulting, etc.).
• Fluency in German and English, written and spoken.
• Ability to travel up to twice a month.

Responsabilidades

• Build and maintain long-term relationships with customers as the main point of contact.
• Onboard new customers and provide comprehensive training on Flinn.ai software.
• Identify cross-sell and up-sell opportunities and track success metrics.

Conhecimentos

German proficiency

English proficiency

Relationship building

Communication skills

Ferramentas

CRM software

Descrição da oferta de emprego

Flinn.ai is seeking a Customer Solutions Manager in Vienna or Berlin to guide onboarding, build lasting relationships, and ensure customers maximize value from our software for medical device manufacturers. Fluency in German and English is essential, with additional languages a plus.

You will onboard new customers, provide comprehensive training, identify opportunities for growth, and define success metrics.