Manager Immunology Strategic Operations & Commercial Excellence

AbbVie; Wien; Vor Ort; EUR 29.000 - 35.000; Vollzeit

Zusammenfassung

AbbVie is seeking a data-driven leader to combine Commercial Excellence, Business Insights and AI enablement to advance the Immunology organization. You will harmonize reporting, develop KPI frameworks, and drive cross-functional initiatives across teams and brands.

Collaborating with senior stakeholders, you will define metrics for pilots, optimize multichannel strategies, and advance data-driven decision making while coaching teams in dashboards and analytics.

Qualifikationen

• University degree in business, health economics, life sciences, data/business analytics or a comparable discipline.
• At least 5 years of relevant professional experience, ideally in pharmaceuticals, healthcare or MedTech.
• Several years of experience in Commercial Excellence, Business Insights, Omnichannel, Strategy or Business Transformation.
• Strong understanding of commercial pharmaceutical processes, customer journeys, and KPI and management reporting.
• Demonstrated experience leading cross-functional projects in a matrix organization.
• Experience with dashboards, data visualization, KPI frameworks and business cases.
• Pragmatic, collaborative, structured and solution-oriented working style.
• Excellent facilitation, presentation and communication skills in German and English.

Aufgaben

• Ensure and continuously improve the quality of commercial data.
• Harmonize KPI, dashboard and management reporting across relevant teams and business units.
• Conduct analyses of field force interaction plans and multichannel customer journeys.
• Define KPIs and measurement frameworks for pilots and new marketing approaches.
• Collaborate with Brand Managers on omnichannel and customer engagement strategies.
• Drive AI adoption and Copilot capabilities to increase efficiency.
• Lead cross-functional transformation and Future Fit initiatives.
• Simplify processes and reporting to reduce admin effort.
• Prepare business reviews and management presentations; track strategic actions.
• Facilitate training, office hours and Q&A on dashboards, data and insights.
• Support planning and decision-making and develop business cases and financial viability analyses.

Kenntnisse

Commercial Excellence

Business Insights

Omnichannel

Strategy

Business Transformation

KPI reporting

Data interpretation

AI Copilot

German & English

Stakeholder management

Ausbildung

University degree in business, health economics, life sciences, data/business analytics

Tools

Dashboards

Data visualization

KPI frameworks

Business cases

Jobbeschreibung

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

This role brings together Commercial Excellence, Business Data & Insights, AI Enablement, Omnichannel Excellence and Operational Excellence. Its purpose is to make the Immunology organization more future-ready and impactful through reliable insights, more efficient processes and the disciplined execution of strategic initiatives.

Your key responsibilities will include:

• Ensure and continuously improve the quality of commercial data.
• Harmonize KPI, dashboard and management reporting across relevant teams and business units.
• Conduct analyses, e.g. of field force interaction plans and multichannel customer journeys.
• Define appropriate KPIs and measurement frameworks for pilot projects and new marketing approaches.
• Collaborate with Brand Managers on the continuous development of integrated omnichannel and customer engagement strategies.
• Drive the adoption of AI and Copilot and build practical capabilities across the organization to increase efficiency.
• Lead cross-functional transformation and Future Fit initiatives.
• Simplify processes and reporting and reduce administrative effort.
• Prepare business reviews and management presentations and track strategic actions.
• Facilitate training, office hours and Q&A sessions on dashboards, data and insights.
• Support planning and decision-making processes as well as the development of business cases and financial viability analyses.

Qualifications

• University degree in business, health economics, life sciences, data/business analytics or a comparable discipline.
• At least 5 years of relevant professional experience, ideally in pharmaceuticals, healthcare or MedTech.
• Several years of experience in Commercial Excellence, Business Insights, Omnichannel, Strategy or Business Transformation.
• Strong understanding of commercial pharmaceutical processes, customer journeys, and KPI and management reporting.
• Demonstrated experience leading cross-functional projects in a matrix organization.
• Experience in Immunology and/or Finance is advantageous but not essential.
• Strong analytical skills and confidence in interpreting complex business, market and customer data.
• Experience with dashboards, data visualization, KPI frameworks and business cases.
• Practical proficiency in AI and Copilot solutions; deep software development expertise is not required.
• Understanding of omnichannel marketing, customer engagement and impact measurement.
• Strong project, change and stakeholder management capabilities.
• Sound understanding of financial planning.
• Strategic mindset combined with a strong bias for execution.
• Ability to translate data into clear priorities and decisions.
• Credibility with senior management and cross-functional stakeholders.
• Strong influencing skills and the ability to deliver results without direct authority.
• Pragmatic, collaborative, structured and solution-oriented working style.
• Excellent facilitation, presentation and communication skills in German and English.

Additional Information

Location for this position is Vienna.

As an employer, we value diversity and support people in realizing their potential and strengths, turning their ideas into reality, and seizing opportunities. This job advertisement is open to all individuals equally, regardless of age, skin color, religion, gender, sexual orientation, or ethnic background.

For legal reasons, we are required to state that the collective agreement minimum full-time salary for this position is €2,879 gross per month. However, our attractive compensation packages are benchmarked against current market salaries and therefore significantly exceed the stated minimum salary.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html