Luxury Client Experience Specialist

Valentino; Wien; Vor Ort; EUR 24.000 - 42.000; Vollzeit

Zusammenfassung

Maison Valentino is seeking a Client Advisor for the Vienna flagship to embody brand values and guide the client experience from preparation to retention.

You will drive personal sales targets, engage existing clients, recruit new ones, and provide tailored recommendations while showcasing Valentino's product knowledge. The role focuses on delivering exceptional service and maintaining flawless store operations.

Aufgaben

• Act as a brand representative embodying Valentino values across the client experience.
• Meet individual sales targets and contribute to store objectives using KPI-driven methods.
• Develop and retain clients through clienteling, private appointments and multi-channel engagement.
• Master Valentino product knowledge and tell engaging stories to drive trust and sales.
• Support store operations, inventory processes and data quality to ensure smooth daily activity.

Kenntnisse

Sales targets

Clienteling

Product storytelling

Operations efficiency

Data insights

Tools

Smart XP

MY-V XP

PRISM

SAP

Jobbeschreibung

Maison Valentino is seeking a Client Advisor for the Vienna flagship to embody brand values and guide the client experience from preparation to retention.

You will drive personal sales targets, engage existing clients, recruit new ones, and provide tailored recommendations while showcasing Valentino's product knowledge. The role focuses on delivering exceptional service and maintaining flawless store operations.