Luxury Boutique Sales Lead & Client Experience Expert

Richemont; Lavamünd; Vor Ort; EUR 116.000 - 180.000; Vollzeit

Zusammenfassung

Roger Dubuis, the Geneva-based Swiss Maison, seeks a senior luxury retail leader to drive boutique performance, lead the sales team and uphold brand standards across clienteling, events and visual presentation.

You will build lasting client relationships, mentor staff, coordinate store operations, and partner with regional HQ to optimize KPI achievement and premium customer experiences.

Qualifikationen

• Minimum 5 years’ experience in luxury retail management or store management.
• Experience leading a boutique sales team and achieving targets.
• Languages: French and English, additional languages a plus.

Aufgaben

• Achieve boutique targets and KPI's in line with brand strategy.
• Demonstrate leadership and set performance targets for the team.
• Develop activities to discover new clientele and grow the client database.
• Maintain boutique presentation and secure timepieces.
• Ensure exceptional client service and after-sales experience.
• Lead and develop the sales team to maintain high morale and performance.
• Plan in-store events and external partnerships to drive sales.
• Oversee store operations, inventory, and compliance with brand standards.

Kenntnisse

Sales leadership

Luxury retail experience

Clienteling

Brand stewardship

Relationship building

Jobbeschreibung

Roger Dubuis, the Geneva-based Swiss Maison, seeks a senior luxury retail leader to drive boutique performance, lead the sales team and uphold brand standards across clienteling, events and visual presentation.

You will build lasting client relationships, mentor staff, coordinate store operations, and partner with regional HQ to optimize KPI achievement and premium customer experiences.