Logistics Operator

Jobtailor; Fischamend; Vor Ort; EUR 32.000 - 45.000; Vollzeit

Zusammenfassung

Jobtailor in Austria seeks a Warehouse Customer Service Specialist to act as the central liaison between clients and the warehouse team, supporting customers by email and phone, and ensuring accurate data in the WMS. A strong data mindset and solution-oriented approach are essential for this role.

You will work with warehouse tools and MS Office, particularly Excel, and collaborate in a dynamic environment while maintaining high standards of process quality and customer care.

Qualifikationen

• Completed commercial vocational training.
• Experience in warehouse logistics or freight forwarding preferred.
• Proficient with MS Office, especially Excel.
• Affinity for digital tools and inventory/warehouse systems.
• Strong solution-oriented mindset.
• Fluent in German and English.
• Strong process understanding.
• Organized and methodical working style.
• Sense of responsibility.
• Enjoy collaborating in a dynamic environment.

Aufgaben

• Act as central hub between clients and warehouse team.
• Support existing customers via email and phone.
• Data management and accurate postings in the warehouse management system (WMS).
• Solution-oriented handling of complaint and claim cases.
• Monitoring and ensuring the quality of customer requirements.

Kenntnisse

Excel

MS Office

Data management

Communication

German

English

Organizational skills

Ausbildung

Commercial/vocational training

Tools

Warehouse Management System (WMS)

Inventory management software

Jobbeschreibung

Responsibilities

• Central hub and communication interface between clients and the warehouse team
• Support of existing customers in day-to-day operations via email and phone
• Data management and accurate system postings in the warehouse management system (WMS)
• Solution-oriented handling of complaint and claim cases
• Monitoring and ensuring the quality of customer requirements

Requirements

• Completed commercial vocational training
• Ideally some experience in warehouse logistics or the freight forwarding industry
• Confident use of MS Office applications (especially Excel)
• Affinity for digital tools and inventory/warehouse management systems
• Strong solution-oriented mindset
• Fluent in German and English
• Strong process understanding
• Organized and methodical working style
• Pronounced sense of responsibility
• Enjoy collaborating in a dynamic environment

Core Competencies

Demonstrates strong data management skills and a solution-oriented mindset while effectively communicating with clients and the warehouse team. Proficient in warehouse management systems and MS Office applications, particularly Excel, with a focus on quality assurance and process understanding.