Lab IT Technician (Stein, Pharma, Software Testing, GxP)

D-ploy; Lavamünd; Vor Ort; EUR 64.000 - 96.000; Vollzeit

Benefits dieser Stelle

Lunch Checks

Insurance Benefits

Gym Benefits

Referral program

Professional development

Zusammenfassung

D-ploy is seeking an experienced IT Supporter in Basel (Switzerland) to join its team on the client’s side in the pharma sector. The role covers 1st and 2nd level IT support, lab IT, and the deployment of new tools in a regulated environment.

You will collaborate with multinational teams, handle IT hardware, and ensure documentation aligns with GMP standards. Fluency in English and German is required; French is a plus.

Qualifikationen

• Minimum 2-3 years' experience in a similar position, at a Pharmaceutical company
• Strong IT background, preferably with Laboratory IT support experience
• Fluent English and German knowledge required, French knowledge is a plus
• Knowledge of GxP environments is beneficial
• Ability to work in a paper-based environment and communicate results effectively
• Experience working in multinational teams and cross-functional collaboration
• Interest in technical writing and software topics
• Criminal record extract not older than three months

Aufgaben

• IT Support 1st and 2nd level (remote and onsite) for hardware and Windows
• Support of Computerized Systems and GMP-related QA processes
• Lab IT support including documentation of installations and troubleshooting for analytical software

Kenntnisse

IT background

Team oriented

Multinational teams

Communication

Problem solving

GxP awareness

English German fluency

Criminal record check

Tools

IQ/OQ/PQ

Lab IT software

Jobbeschreibung

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer's IT productivity and contribute to the organization’s success and value.

We are currently looking for an experienced IT Supporter in Basel (Switzerland) to join our team on client’s side. A great opportunity to work in the Pharma industry with exposure to new technologies, in an international environment.

We are focused on creating value where IT counts, join us!

Tasks and Responsibilities

• IT Support 1st and 2nd level (remote and onsite)

  • Hardware (Printers, Scanners, Handheld devices), Windows

• Support of Computerized Systems :

  • Supporting computers for qualification according to defined strategy
  • User administration and support the deployment of new tools
  • Reporting periodically
  • Performing system reviews (for GMP systems) and backups
  • Regular contacts and cooperation with software providers

• Lab IT support

  • Prepare documentation of installations
  • Implementation of IT hardware and infrastructure-related solutions
  • Troubleshooting and investigation for analytical software applications and lab PC systems

Requirements

• Minimum 2-3 years' experience in a similar position, at a Pharmaceutical company
• Strong IT background, preferably with Laboratory IT support experience
• Good understanding of and motivation for working in regulated environments (GxP)
• Knowledge of different analytical software (user/power user skills)
• Basic knowledge of Qualification V-Model (IQ/OQ/PQ)
• Interest in Technical Writing and Software related topics
• Ability and willingness to work in a paper-based environment
• Flexible and team oriented person
• Collaborative and creative individual who owns and solves problems creatively, can communicate his/her ideas and results very effectively to colleagues and stakeholders
• Experienced working in multinational teams, i.e. sensitive of cultural differences and adaptable
• Fluent English and German knowledge required, French knowledge is a plus
• Candidates have to declare Criminal record extract not older than three months

Benefits

• Broad range of activities, tasks, and projects
• Lunch Checks or Reka Money (Lunch Checks can be used in 7000+ restaurants, Reka Money can be used for Transport & Accommodation, Sport & Wellbeing, Leisure &Culture, Holidays & Travel)
• Enjoy free refreshments in our D-ploy offices
• Insurance Benefits
• Gym Benefits
• Fishing for Friends program - our referral program
• Further development and professional advancement
• Friendly and international working environment
• Competitive salary and various benefits

Is IT in your DNA?