IT System Administrator (m/f/d)

myneva Group; Wien; Hybrid; EUR 60 000 - 80 000; Vollzeit

Zusammenfassung

A technology solutions provider in Vienna is seeking an IT Service Manager to ensure continuous availability of IT infrastructure and develop SLAs. The ideal candidate holds a degree in computer science or business informatics, has significant experience with IT services, and is fluent in German and English. This role offers a starting salary of EUR 3.843, with opportunities for remote work and a supportive work environment.

Leistungen

Flexible remote working options

Public transportation ticket

Onboarding process with mentorship

Modern office space

Qualifikationen

• Excellent written and spoken German (C2 level) and English (B2 level).
• Relevant professional experience in IT services.

Aufgaben

• Implement IT services for continuous infrastructure availability.
• Develop and maintain service level agreements (SLAs).
• Coordinate incidents and ensure quick problem resolution.

Kenntnisse

Communication skills

Analytical skills

Teamwork

Solution-oriented mindset

Strong hands-on mentality

Organisational skills

Ausbildung

Degree in computer science or business informatics

Tools

Ticketing tools

Monitoring tools

Jobbeschreibung

Your mission

• Responsibility for the implementation of IT services to ensure the continuous availability of the IT infrastructure
• Developing and maintaining service level agreements (SLAs)
• Monitoring and analysing IT services to identify opportunities for improvement
• Proactively coordinating and escalating incidents (incident management) and ensuring that problems are resolved quickly
• Working closely with internal departments and external service providers to ensure smooth IT operations
• Implementing and monitoring IT security policies and processes in accordance with applicable standards

Your profile

• Degree in computer science, business informatics or a comparable qualification with relevant professional experience
• Experience in using common ticketing and monitoring tools
• Strong hands-on mentality
• Strong analytical skills and a solution-orientated way of working
• Excellent communication skills and assertiveness
• Ability to work in a team, high level of commitment and organisational skills
• Very good written and spoken German (min. language level C2)
• Very good written and spoken English (min. language level B2)

Why us?

• A meaningful and responsible role: Our software products allow our clients to focus on improving the lives of their service users by providing more time for care and support.
• Classification according to the collective agreement ST1, starting at EUR 3.843, with willingness for overpayment depending on qualifications and experience.
• A varied and exciting role in a forward-looking and growing environment with flat hierarchies, short decision-making processes, and plenty of opportunities to contribute your ideas.
• A well-organized onboarding process and mentors to help you settle into our company from day one.
• In addition to professional life, we also value private interactions, for example during shared lunches.
• A modern office space and a public transportation ticket (annual pass for Wiener Linien).
• The possibility to work up to 45% of your time remotely.

contact information

If this sounds like you, we look forward to receiving your CV including your salary expectations and earliest possible starting date via our online application form!