IT Assistant (mfd)

Marriott Hotels Resorts; Wien; Vor Ort; EUR 30 000 - 40 000; Vollzeit

Zusammenfassung

A well-known hotel chain in Wien seeks an IT support technician to manage technology installations, resolve technical issues, and support guest services. The ideal candidate will have at least 1 year of relevant experience, a valid work permit for Austria, and a commitment to quality service. This role offers a full-time position in an engaging hospitality environment.

Qualifikationen

• At least 1 year of related work experience.
• EU citizenship or a valid work permit for Austria is required.

Aufgaben

• Plan and coordinate IT equipment installations and moves.
• Resolve non-routine problems with hardware and software.
• Analyze and implement process improvements.
• Maintain inventory of technology devices.
• Welcome and acknowledge guests according to standards.

Kenntnisse

Computer Hardware

Network Management

Active Directory

LAN

Firmware

Computer Networking

POS

Windows

Software Troubleshooting

Operating Systems

Micros POS

Analytics

Ausbildung

No high school diploma or G.E.D. equivalent

Jobbeschreibung

POSITION SUMMARY

Plan and coordinate information technology-related equipment installations, moves, additions, changes and system enhancements to improve reliability / performance. Enter commands and activate controls on computer and peripheral equipment. Resolve non-routine problems with hardware, software or guest room internet access. Analyze, recommend and implement process improvements. Maintain inventory of technology devices. Maintain PBX / telephone switchboard systems and associated hardware. Ensure computer and telephone rooms are kept locked at all times and access is restricted using interrogated key system.

Follow all company policies and procedures; report accidents, injuries and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests service needs. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Ensure employee compliance with company standards / policies and external regulations; serve as a departmental role model or mentor. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of employees. Ensure adherence to quality expectations and standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety and / or cost-savings. Read and visually verify information. Visually inspect tools, equipment or machines. Move/lift/carry/push/pull and place objects weighing less than or equal to 10 pounds without assistance. Enter and locate information using computers and / or Point of Sale (POS) systems. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education : No high school diploma or G.E.D. equivalent.
• Related Work Experience : At least 1 year of related work experience.
• Supervisory Experience : No supervisory experience.
• License or Certification : None
• EU citizenship or a valid work permit for Austria is required.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability, veteran status or other basis protected by applicable law.

Key Skills

• Computer Hardware
• Network Management
• Active Directory
• LAN
• Firmware
• Computer Networking
• POS
• Windows
• Software Troubleshooting
• Operating Systems
• Micros POS
• Analytics

Employment Details

• Employment Type : Full-Time
• Experience : years
• Vacancy : 1