Hospitality & Events Manager

at; Österreich; Vor Ort; EUR 39 000 - 51 000; Vollzeit

Zusammenfassung

A leading sports organization in Australia is seeking a dedicated Hospitality & Events Manager to oversee event operations at their premier sports facility. The role demands strong leadership in managing hospitality functions and optimizing guest experiences. The ideal candidate should have hospitality management experience, excellent sales skills, and a commitment to fostering a customer-focused culture. This full-time role offers flexible hours and various perks across the organization.

Leistungen

Season memberships

Merchandise discounts

Access to on-site gym

On-site parking

Employee wellbeing initiatives

Qualifikationen

• Proven track record in leading hospitality teams.
• Experience in large multi-outlet venues, including match-day operations.
• Ability to manage budgets and inventories effectively.

Aufgaben

• Lead event operations and client relationships for various functions.
• Oversee all aspects of hospitality and service standards.
• Achieve revenue targets and manage financial KPIs.
• Recruit and develop front-of-house staff for optimal performance.
• Ensure compliance with safety and hygiene standards.

Kenntnisse

Leadership experience in hospitality or event management

Strong event and function sales and coordination

Ability to lead teams in busy environments

Experience with rostering and financial management

Knowledge of food safety and WHS requirements

Ausbildung

Certificate IV in hospitality management

Jobbeschreibung

The Brisbane Lions are seeking a passionate and hands‑on Hospitality & Events Manager to lead all hospitality and event operations for our world class elite sport performance facility, Brighton Homes Arena, in Springfield Central. This includes Roar Espresso café, player and staff catering, functions and match‑day hospitality.

This full‑time role reports to the Head of Venue within our Legal and Property team and will be responsible for driving revenue growth in our hospitality portfolio, delivering outstanding guest experiences, managing budgets and inventories, and building a high‑performing hospitality team aligned with the Brisbane Lions values.

What You’ll Be Doing

• Events & Sales – Proactively sell corporate and social events, build client relationships and maintain a client database, manage event contracts, planning, menus and on‑site delivery
• Hospitality Operations – Oversee the café, bar, hospitality and match‑day operations, develop/maintain SOPs, ensure presentation and service standards and partner with kitchen teams for timely delivery
• Financial & Administration – Deliver on revenue targets, labour and COGs KPIs, manage rosters, timesheets and reporting requirements
• People Leadership – Recruit, onboard and develop FOH staff, conduct performance check‑ins and foster a customer‑focused culture
• Safety & Compliance – Ensure adherence with RSA/RMLV, food safety, WHS, Club policies, maintain hygiene standards and incident reporting
• Product Development – Support menu and beverage development, seasonal offering and marketing initiatives to drive sales

What We’re Looking For

• Prior leadership experience in hospitality and/or event management
• Experience in stadiums, clubs or large multi‑outlet venues including supporting match‑day hospitality highly desirable
• Certificate IV in hospitality management desirable but not essential
• Strong event and function sales and coordination
• RSA & RMLV certificates or willingness to obtain
• Demonstrated ability to lead teams in busy/high‑volume environments
• Experience with rostering, stock control and financial management including use of relevant systems
• Knowledge and understanding of food safety and WHS requirements

This role offers the advantage of flexible rostering, aligned with the dynamic schedule of our sports and entertainment precinct. Due to the nature of our business, the ideal candidate must be available to work odd hours, including weekends. It is a hands‑on position with a strong focus on customer service, perfect for a motivated individual ready to embrace new challenges in a high‑energy, professional and rewarding workplace.

What We Offer

• 2 x season memberships each season
• Discounts on Lions merchandise
• Access to on‑site gym and discounts at our on‑site cafe, Roar Espresso
• Free on‑site parking at Brighton Homes Arena
• Discounts with partners including New Balance and TotalFusion Lions Gym
• Regular employee wellbeing initiatives throughout the year
• Opportunity to shape event offerings and grow revenue streams
• Work within a values‑driven organisation for the back‑to‑back premiers!

If you’re ready to thrive in an exciting and varied role and to lead hospitality at our major sporting venue with strong community engagement, we want to hear from you! To apply, please submit your cover letter and resume via the Seek link provided.

Don’t miss your chance to join the pride! Applications will close on Friday 19 December, however interviews will commence as soon as possible with the intention of the successful candidate to start in early 2026.

The Brisbane Lions Football Club is an equal opportunity employer and encourages applications from individuals of diverse backgrounds to apply. This includes, but is not limited to, those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and LGBTIQ communities.

We are committed to protecting the safety and wellbeing of children and young people. It is essential that anyone involved with the Brisbane Lions Football Club understands their responsibility in relation to child safety and supports such an environment.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have in event management?
• Do you hold a current Responsible Service of Alcohol (RSA) certificate?
• Have you worked in a role where you were responsible for budget management & forecasting?