German-Speaking Cybersecurity Support Specialist

Mercier Consultancy Group; Lavamünd; Vor Ort; EUR 20.000 - 31.000; Vollzeit

Benefits dieser Stelle

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight,

Monthly Performance Bonus

Special Benefit: 2 Extra Salaries Per

Zusammenfassung

Mercier Consultancy Group is seeking a German-speaking Cybersecurity Customer Expert to join our team in Greece. You will deliver front-line technical support for cybersecurity software, assist clients with threat resolution, and share best practices to protect data integrity.

Relocation to Athens is provided, along with a fully paid training program, health insurance, and a generous bonus structure including two extra salaries per year.

Qualifikationen

• Native or fluent Dutch (spoken and written).
• Proficiency in German is mandatory for this specific role.
• Valid EU passport (mandatory).
• Strong interest or experience in the cybersecurity industry.
• Excellent analytical skills and a customer-centric mindset.
• Willingness to relocate to Athens for this long-term opportunity.

Aufgaben

• Provide high-level technical support for cybersecurity software and data protection suites.
• Assist clients with the identification and resolution of potential digital security threats.
• Ensure all cybersecurity protocols are communicated clearly and efficiently to our diverse customer base.
• Maintain comprehensive records of client inquiries regarding system vulnerabilities and software patches.
• Collaborate with global technical teams to escalate complex security incidents.
• Stay updated on the latest cybersecurity industry trends to offer proactive guidance to users.
• Educate end-users on cybersecurity best practices to ensure client safety and data integrity.

Jobbeschreibung

Mercier Consultancy Group is seeking a German-speaking Cybersecurity Customer Expert to join our team in Greece. You will deliver front-line technical support for cybersecurity software, assist clients with threat resolution, and share best practices to protect data integrity.

Relocation to Athens is provided, along with a fully paid training program, health insurance, and a generous bonus structure including two extra salaries per year.