Front Office Duty Manager - Guest Experience Leader

at; Österreich; Vor Ort; EUR 50 000 - 65 000; Vollzeit

Zusammenfassung

A leading hotel brand in Austria is seeking a Front Office Duty Manager to oversee hotel operations and ensure exceptional guest experiences. This role focuses on team leadership, managing Front Office operations, and maintaining hotel security. Ideal candidates should have 3+ years of supervisory experience in a hotel context and strong interpersonal skills. The position offers various perks, including discounts at EVT hotels and rapid career growth opportunities.

Leistungen

Incredible team member discounts

50% off stays at EVT hotels

$2 movie tickets and discounts

Winter and summer savings at Thredbo

Career growth opportunities

Qualifikationen

• 3+ years of experience in a front office supervisory role.
• Ability to lead hotel operations in absence of senior management.
• Strong understanding of Front Office operations.
• Experience in managing hotel security and guest complaints.

Aufgaben

• Lead hotel operations during shifts.
• Support Front Office service standards.
• Maintain guest satisfaction by resolving issues.
• Monitor hotel security and safety procedures.

Kenntnisse

Front Office operations

Team leadership

Guest relations

Revenue management

Crisis management

Communication

Jobbeschreibung

A leading hotel brand in Austria is seeking a Front Office Duty Manager to oversee hotel operations and ensure exceptional guest experiences. This role focuses on team leadership, managing Front Office operations, and maintaining hotel security. Ideal candidates should have 3+ years of supervisory experience in a hotel context and strong interpersonal skills. The position offers various perks, including discounts at EVT hotels and rapid career growth opportunities.