Freelance IT Support Engineer

Beryl Technologies; Micheldorf in Oberösterreich; Vor Ort; EUR 60 000 - 80 000; Teilzeit

Zusammenfassung

A global solutions provider is seeking a Freelance IT Support Engineer located in Tokyo. This contract-based role involves providing hands-on technical support and troubleshooting to ensure the smooth operation of IT systems. Responsibilities include system administration, help desk support, and collaboration with the IT team to resolve issues. Ideal candidates will have proficiency in technical support, knowledge of IT systems, and relevant certifications such as CompTIA A+ or Microsoft. Flexible working hours are expected.

Qualifikationen

• Proficiency in technical support and help desk support.
• Strong knowledge of IT and system administration.
• Expertise in troubleshooting technical problems.

Aufgaben

• Provide technical support and troubleshooting for IT systems.
• Assist with system administration and help desk support.
• Collaborate with IT team to resolve technical issues.

Kenntnisse

Technical Support and Help Desk Support

Information Technology and System Administration

Troubleshooting

Problem Solving

Time Management

Ausbildung

Relevant certifications such as CompTIA A+, Microsoft

Jobbeschreibung

Company Description

Beryl Technologies is a global solutions provider specializing in servicing and network optimization across more than 150 countries through an approved partner program. The company offers comprehensive support services, including break‑fix support, engineering resources, and professional services such as rollouts, relocations, and IT asset management. With expertise in servers, networks, storage, and desk‑side support, Beryl Technologies provides flexible solutions tailored to diverse IT needs. The trusted and motivated team at Beryl Technologies is committed to delivering purposeful, timely, and reliable services to clients worldwide.

Role Description

This is a contract‑based on‑site role located in Tokyo for a Freelance IT Support Engineer. The engineer will be responsible for providing technical support, troubleshooting, and addressing system issues to ensure the smooth operation of IT systems. Tasks include system administration, help desk support, and assisting with hardware and software solutions. The role requires hands‑on support for users and systems, as well as collaboration with the wider IT team to resolve technical issues effectively and efficiently.

Qualifications

• Proficiency in Technical Support and Help Desk Support to assist and resolve user and system issues
• Strong knowledge of Information Technology and System Administration to manage and maintain IT systems
• Expertise in Troubleshooting to identify and resolve technical problems efficiently
• Ability to work independently in an on‑site capacity in Tokyo
• Excellent problem‑solving and time management skills
• Relevant certifications such as CompTIA A+, Microsoft, or equivalent are a plus
• Familiarity with networking and server hardware is advantageous