ERC Operations Business Partner (AT/CH) (m/f/d)

Novartis; Österreich; Hybrid; EUR 78,000 - 161,000; Full time

Benefits offered by this job

Parental leave (14 weeks)

Hybrid/remote working options

Insurance plans

Retirement plans

Wellbeing resources

Global recognition programs

Job summary

Novartis is seeking an ERC Operations Business Partner for Austria and Switzerland, based in Schaftenau, Austria, to advise senior leaders and strengthen governance across sites.

You will embed ethical practices, lead risk-based decision making, and collaborate with cross‑functional teams to deliver proactive risk management using digital and AI‑enabled tools.

Qualifications

• University degree in Business, Law, Science or another relevant field.
• ERC experience within pharmaceutical, medical device or healthcare industry preferred.
• Strong judgement to navigate complex situations and balance ethical, legal, risk and business considerations.
• Ability to confidently challenge and influence senior stakeholders while working effectively across functions and cultures.

Responsibilities

• Partner with site leaders to strengthen governance, compliance ownership and risk-based decision-making across Austria and Switzerland.
• Provide strategic Ethics, Risk and Compliance advice, insights and independent challenge to senior leaders and site teams.
• Embed compliance into leadership governance through clear accountability, escalation, action tracking and disciplined follow-up.
• Identify, assess and monitor compliance risks, supporting effective remediation, controls and sustained risk reduction.
• Strengthen speak‑up culture by promoting psychological safety, managing relevant cases and supporting fair, consistent remediation.
• Shape and deliver ethical culture initiatives that reinforce integrity, accountability and ethical decision‑making across sites.
• Drive targeted compliance training, communications and awareness initiatives in partnership with relevant local and global functions.
• Leverage digital and artificial intelligence‑enabled tools and cross‑functional collaboration to strengthen risk insights and compliance effectiveness.

Skills

German

English

Stakeholder management

Analytical skills

Digital tools

Education

Bachelor's degree

Tools

AI-enabled tools

Governance tools

Job description

Summary

Location: Schaftenau, Austria

Relocation Support: This role is based in Schaftenau, Austria. Novartis is unable to offer relocation support: please only apply if accessible.

Shape ethical decision-making where it matters most. As ERC Operations Business Partner for Austria and Switzerland, you will advise senior leaders across Operations and research sites, strengthen governance and accountability, and turn risk and compliance insights into practical action. Working closely with site leadership and cross-functional partners, you will help foster a strong speak‑up culture, embed ethical practices, and use digital and artificial intelligence‑enabled tools to support proactive risk management and responsible business decisions.

Key Responsibilities

• Partner with site leaders to strengthen governance, compliance ownership and risk-based decision-making across Austria and Switzerland.
• Provide strategic Ethics, Risk and Compliance advice, insights and independent challenge to senior leaders and site teams.
• Embed compliance into leadership governance through clear accountability, escalation, action tracking and disciplined follow-up.
• Identify, assess and monitor compliance risks, supporting effective remediation, controls and sustained risk reduction.
• Strengthen speak‑up culture by promoting psychological safety, managing relevant cases and supporting fair, consistent remediation.
• Shape and deliver ethical culture initiatives that reinforce integrity, accountability and ethical decision‑making across sites.
• Drive targeted compliance training, communications and awareness initiatives in partnership with relevant local and global functions.
• Leverage digital and artificial intelligence‑enabled tools and cross‑functional collaboration to strengthen risk insights and compliance effectiveness.

Essential Requirements

• University degree in Business, Law, Science or another relevant field.
• ERC experience within the pharmaceutical, medical device or healthcare industry preferred
• Strong judgement to navigate complex situations and balance ethical, legal, risk and business considerations.
• Ability to confidently challenge and influence senior stakeholders while working effectively across functions and cultures.
• Strong analytical and digital capabilities, including experience using modern technology and artificial intelligence‑enabled tools.
• Native‑level German and proficiency in English.
• Willingness to travel to Switzerland on a regular basis

What We Offer

We are open for part‑time and job‑sharing models and support flexible and remote working where possible.

Rewards

At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen.

The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and a minimum of 14 weeks paid parental leave.

Expected Annual Base Salary Range for role: 86,700 - 160,900 EUR Annual

The salary offered is determined based on gender‑neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.

In addition to your base salary, you may be eligible for a performance‑based bonus depending on certain performance parameters. Further details will be provided during the application process.

Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.

In accordance with Austrian law, we are obliged to disclose the minimum salary as stated in the collective bargaining agreement. For this position the minimum salary is 78,383.90 EUR/year (on a full‑time basis).

Read our brochure to learn more about our global total rewards offering: https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf

Commitment To Diversity And Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Adjustments For Applicants With Disabilities

If because of a medical condition, physical disability or a neurodiverse condition you require an adjustment during the recruitment process, please reach out to [e-mail] and let us know the nature of your request as well as your contact information. The support which we can provide will include advice on suitable positions as well as guidance at all stages of the application process. Austrian law provides candidates the opportunity to involve the local disability representative, Behindertenvertrauensperson (BVP), in the application process. If you would like to request this, please let us know in advance as a note on your CV.

Why Novartis

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards

Learn about all the ways we’ll help you thrive personally and professionally.

Read our handbook (PDF 30 MB)