Energy Partner Service Engineer

Huawei; Wien; Vor Ort; EUR 40.000 - 47.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Growth opportunities

Office near UNO City

Zusammenfassung

Huawei Vienna seeks an Energy Partner Service Engineer to join our technical support and partner-management team. Fresh graduates with a technical university degree in electrical/power/electronics will work with installers, visit partners, and develop improvement plans aligned with Huawei targets.

Fluent in English and German, able to travel, and ready to collaborate across cultures. The role offers a competitive salary from 3900 EUR gross per month and opportunities to grow through Europe.

Qualifikationen

• Fresh graduates with a technical university degree in electrical/power/electronics.
• Fluent in English and German, good customer communication skills.
• Willingness to travel and work onsite.
• Experience in customer service or renewables is a plus.

Aufgaben

• Work with installers to develop capabilities and joint improvement plans.
• Support customers' technical issues as part of the technical support team.
• Build and expand the service partner system and certification processes.
• Develop installer capability improvement and training maps, and deliver services.
• Ensure quality, security, and compliant operations of service partners.

Kenntnisse

English

German

Customer communication

Travel willingness

MS Office

Ausbildung

Technical University Degree (Electrical/Power/Electronics)

Jobbeschreibung

About Huawei

At Huawei, we believe technology should bring people closer, open new opportunities, and make life smarter and more connected. As a global leader in information and communications technology (ICT) and smart devices, we deliver solutions that span telecom networks, IT, cloud services, and consumer devices.

With over 207,000 employees worldwide and operations in 170+ countries, we’re not just building technology — we’re building a future where innovation is for everyone. Through collaboration, creativity, and a passion for progress, we aim to empower individuals, enrich everyday life, and inspire organizations of all sizes to dream bigger.

Energy Partner Service Engineer

Vienna, Austria

What You’ll Be Doing:

• Work with installers to develop their capabilities, visit them regularly, develop joint improvement plans based on Huawei's and partners' targets, visit partners/installers on a monthly/quarterly basis, analyze weaknesses, collect voices, and track closure;
• As part of technical support team, devolve the related technical capabilities to support the customers technical issues handling.
• Build and expand the service partner system, gain insight into best practices in the industry, adapt service partner policies, plan and build the service partner system of the rep office, and organize service partner certification, certification renewal, and upgrade/degradation;
• Develop installer capability improvement and training maps based on current business gaps and future development plans, and regularly deliver services.
• Manage the performance and compliance of service partners, manage the performance and incentives of service partners, and take responsibility for the quality and security, service consistency, cyber security and privacy protection, and compliant operations of service partners' business domains;

What We’re Looking For:

• 2025/2026/2027 Fresh Graduates with Technical University Degree (electrical/power/electronics…etc.)
• Ability to cooperate and work with peoples from different cultures
• Fluent in English and German
• Good customer communication skills
• Know the basic MS office product (excel, words..etc)
• Ability to travel.
• Being interested / motivated to learn about renewable energy
• Experience in customer service will be a plus
• Power system or renewable energy industry related experience will be a plus

What You’ll Get From Us:

We don’t just offer jobs — we offer growth, challenge, and opportunity.

• Competitive salary, which can be higher depending on experiences with min. salary starting from 3900 EUR gross per month
• Build your career in one of the world’s fastest-growing tech companies.
• Attractive benefits and bonus system
• Take part in professional development programs and training across Europe.
• Work with an international, diverse, and supportive team that values fresh ideas.
• Modern office next to the UNO City (by public transport via U1 Kaisermühlen or Alte Donau)

Please note:

To apply, you need to be eligible to work and live in the job location. Candidates need to be able to work 100% onsite.

Your Privacy Matters

We take your privacy seriously and handle all data securely in line with local laws. You can read more here. With your application, you agree with our Recruitment Privacy Statement: Huawei Europe Privacy Notice. For questions, feel free to reach out to our European Data Protection Officer anytimeby clicking here.