Customer Software Engineer: C/C++, ITIL Incident & Training Lead

Jobtailor; Friesach; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

Jobtailor in Austria seeks a senior software professional to optimize customer software systems, resolve incidents per ITIL, and design new features with comprehensive documentation.

You will provide technical leadership for change requests, deliver trainings, and serve as a customer contact. Some travel (~20%) and strong English skills are required, with a focus on teamwork and responsibility.

Qualifikationen

• Knowledge of software development and the C/C++ programming language.
• Several years of relevant professional experience.
• Good knowledge of Unix.
• Higher education or vocational training in IT or engineering is an advantage.
• Understanding of relational databases, particularly Oracle.
• Good command of English.
• Strong communication skills and enthusiasm for customer interaction.
• Willingness to travel internationally (approximately 20% of annual working time).
• Team spirit, a strong sense of responsibility, and excellent communication skills.

Aufgaben

• Optimize and enhance existing customer software systems and processes.
• Resolve incidents affecting customer software systems in accordance with ITIL processes.
• Design, estimate, develop, and implement new software features, along with ongoing technical documentation.
• Provide technical leadership for software change requests, including organization, development, and implementation.
• Pursue continuous, independent professional development in the relevant field.
• Independently deliver training sessions for internal and external stakeholders.
• Serve as a point of contact for selected customers.
• Organize and conduct customer workshops.

Kenntnisse

C/C++ Programming Language

Unix Knowledge

English Proficiency

Communication Skills

Team Spirit

Customer Interaction

Ausbildung

Higher Education in IT or Engineering

Vocational Training in IT or Engineering

Tools

Oracle Database

Jobbeschreibung

Jobtailor in Austria seeks a senior software professional to optimize customer software systems, resolve incidents per ITIL, and design new features with comprehensive documentation.

You will provide technical leadership for change requests, deliver trainings, and serve as a customer contact. Some travel (~20%) and strong English skills are required, with a focus on teamwork and responsibility.