Customer Service Specialist (all genders) (m / w / d)

AUSTRIACARD; Wien; Vor Ort; EUR 40 000 - 60 000; Vollzeit

Zusammenfassung

An international technology company based in Vienna is looking for a CUSTOMER SERVICE Specialist (all genders) to independently handle assigned customers and support sales representatives. The ideal candidate should have at least two years of experience in customer service, be fluent in German and English, and possess strong MS Office skills. This full-time role offers a gross salary starting at EUR 39,000 per year, with opportunities for further development.

Leistungen

Meal subsidies

Access to an on-site canteen

Company garage

Employee discounts

Qualifikationen

• At least two years of professional experience in customer service or similar.
• Very good knowledge of German and English; other foreign languages would be an advantage.
• First experience with ERP systems.

Aufgaben

• Independent handling of assigned customers.
• Support of the sales representatives and department management.
• Administrative processing of orders.

Kenntnisse

Customer service experience

Very good knowledge of German

Very good knowledge of English

Knowledge of MS Office

Ausbildung

Completed commercial and/or technical education (HGBLVA - Print.Media)

Tools

ERP systems

Jobbeschreibung

CUSTOMER SERVICE Specialist (all genders)

Vienna

Fulltime

Starting asap

About the Role

• Independent handling of assigned customers
• Support of the sales representatives and the department management
• Administrative processing of orders
• Coordination of technical and commercial details
• Preparation of documentation for the production process
• Take care of approvals and invoicing
• Coordination of shipment and pick up

Your Profile

• Completed commercial and / or technical education (HGBLVA - Print.Media)
• At least two years of professional experience in customer service or similar
• Very good knowledge of German and English; other foreign languages would be an advantage
• Very good knowledge of MS Office
• First experience with ERP systems

What we Offer

• Challenging and diverse work in a stable and international company
• A responsible position in a high-security environment with opportunities to work on cutting‑edge technology
• Continuous learning and development through the AUSTRIACARD Academy
• A range of attractive employee benefits, including e.g. meal subsidies, access to an on‑site canteen, company garage, vouchers, employee discounts,... And many more!

About the Group

AUSTRIACARD HOLDINGS AG leverages over 130 years of experience in information management, printing, and communications to deliver secure and transparent experiences for its customers. They offer a comprehensive suite of products and services, including payment solutions, identification solutions, smart cards, card personalization, digitization solutions, and secure data management. ACAG employs a global workforce of 2,400 people and is publicly traded on both the Athens and Vienna Stock Exchanges under the symbol ACAG.

We offer for this position a package starting at EUR 39.000,- gross per year on a full‑time (38,5h) basis. Depending on qualifications and professional experience a market‑oriented overpayment is intended.

You are a personality with a high level of commitment and hands‑on mentality, then I am looking forward to your application!

For your application please use our job portal.

Contact us

Camilla MARKUS, MA

[e-mail]

• 43 1 610 65 112