Component Lead Network Operations Team (m/f/x)

REWE International IT; Wiener Neudorf; Hybrid; EUR 60 000 - 80 000; Vollzeit

Zusammenfassung

A leading retail company in Niederösterreich is seeking a Network Operations Center Team Leader to manage the NOC Green Team. The role involves overseeing daily operations, ensuring effective incident resolution, and fostering collaboration across teams. Candidates should possess leadership experience, be fluent in German and English, and have excellent network skills. The company offers a competitive salary starting at €65,000, flexible working hours, and numerous development opportunities.

Leistungen

Lunch allowance

Staff shopping and travel discounts

Workplace wellness programme

Training and further development opportunities

Qualifikationen

• Proven experience in a leadership role within a Network Operations Center or similar environment.
• Ability to collaborate effectively with cross-functional teams.
• Fluency in German and English is mandatory.

Aufgaben

• Lead and manage the NOC Green Team, ensuring effective operations.
• Oversee daily team activities, providing guidance and support.
• Ensure timely resolution of incidents and service requests.
• Collaborate with other teams for seamless operations.
• Develop strategies to improve performance and service delivery.
• Monitor and report on team performance.

Kenntnisse

Leadership in Network Operations Center

Organizational skills

Communication skills

Collaboration

Fluency in German

Fluency in English

Excellent Network Skills

Experience with ServiceNow

Jobbeschreibung

Responsibilities

• Lead and manage the NOC Green Team, ensuring effective and efficient operations.
• Oversee the daily activities of the team, providing guidance and support as needed.
• Ensure timely and accurate resolution of incidents and service requests.
• Collaborate with other teams and stakeholders to ensure seamless operations and support.
• Develop and implement strategies to improve team performance and service delivery.
• Monitor and report on team performance, identifying areas for improvement.
• Handle administrative tasks related to inventory & monitoring of network devices.

Qualifications

• Proven experience in a leadership role within a Network Operations Center or similar environment.
• Strong organizational and communication skills.
• Ability to collaborate effectively with cross-functional teams.
• Fluency in German and English is mandatory. Additional languages such as Italian, Lithuanian, Czech, Hungarian, Slovakian, Bulgarian, Romanian, or Croatian are a plus.
• Excellent Network-Skills (certified)
• Experience with ServiceNow or similar ITSM-Tools

Additional Information

• Flat hierarchies and short decision-making channels
• A family-friendly company culture with flexible working hours and remote working options available according to your individual needs
• Numerous training and further development opportunities within the Group (5% of working time for self-organized training and education)
• A lunch allowance
• Staff shopping and travel discounts
• Extensive workplace wellness programme including fitness classes, massages, etc.
• An industry-standard, attractive and performance based annual gross salary starting at 65.000 Euro (on a full-time basis) with the possibility of higher pay according to experience and qualifications

No matter where you are in your career, we have a path for you. Whether you’re looking for your first job, advancement in your field, or a new career shift. We’re proud to employ great people who are passionate about their jobs. But they’re all different. No matter who you are, what you need and where you’re going, REWE Group can be a part of it. Apply now!

Please upload your resume to give us insight of your work experience - anonymously if you like!

We promote a diverse and inclusive work environment. Therefore, we welcome applications from people of different gender, age, cultural or social background, sexual identity and applications from people with disabilities. In addition, we would like to increase the proportion of women in management positions and are particularly pleased to receive applications from women for this position.