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A global pharmaceutical leader in Vienna is seeking an Administrative Support professional to enable strategic initiatives and facilitate effective communication within teams. The candidate will manage calendars, organize events, and support data analytics. Required skills include strong organizational abilities, digital proficiency, and experience in a fast-paced environment. The role offers a full-time position in a dynamic setting focused on continuous improvement.
Use Your Power for Purpose
The Innovating for Growth (I4G) organization is an agile efficient and innovative cluster‑led model designed to unlock growth and accelerate impact for patients. It is centered on uniting colleagues under a single cluster identity leveraging AI and digital tools and fostering a culture of continuous improvement. The new structure enables dynamic resource allocation rapid learning and a start‑up spirit that empowers teams to act entrepreneurially. Ultimately I4G aims to reach more patients faster with greater impact and collaboration across countries where empowered teams unlock greater value than ever before.
Provide comprehensive administrative support to the Commercial Excellence and AI Lead and team enabling the execution of strategic initiatives and data‑driven decision‑making across the cluster by working independently with minimal supervision.
This role is pivotal in shaping the clusters culture by fostering connectivity embedding core values and enhancing engagement while proactively supporting commercial excellence and AI‑driven transformation.
Collaborate closely with the lead and cross‑functional teams to coordinate complex projects multi‑country meetings business reviews governance sessions and launch excellence activities ensuring seamless logistics and stakeholder alignment.
Diligent adherence to all relevant processes and policies must be maintained to ensure compliance.
Demonstrate strong organizational coordination and communication skills acting as a key operational partner who drives efficiency innovation and continuous improvement within the cluster.
In this role you will :
Proactively manage complex cross‑functional calendars ensuring alignment of key meetings (e.g. Commercial Excellence reviews AI project updates launch excellence sessions) with cluster priorities.
Organize and facilitate multi‑country virtual and in‑person events including business reviews governance meetings and PoA sessions ensuring seamless logistics and stakeholder engagement.
Support the collection organization and preliminary analysis of commercial and operational data for reporting and dashboard preparation.
Assist in preparing materials for performance discussions leveraging analytics platforms and AI tools as directed by the Senior Director.
Track progress of cluster‑wide initiatives maintain project trackers and action item logs for commercial excellence and AI projects.
Coordinate documentation and follow‑up for launch sequencing and resource optimization activities.
Maintain and update digital collaboration platforms (e.g. Teams SharePoint) ensuring that data science omnichannel and marketing operations resources are accessible and well‑organized.
Support the implementation and scaling of new digital tools and AI‑driven processes including onboarding and troubleshooting for team members.
Prepare and distribute communications presentations and reports for cluster leadership ensuring clarity and alignment with strategic objectives.
Liaise with internal and external stakeholders to facilitate information flow and resolve operational issues promptly.
Ensure adherence to compliance standards in all administrative processes including financial transactions and data handling.
Identify and propose improvements to administrative workflows supporting a culture of innovation and operational excellence.
Demonstrated strong ability to carry out comprehensive administrative support to leaders including proficiency in all office responsibilities
Proven ability to plan organize and prioritize workload independently to meet cyclical and ad‑hoc deadlines
Experience managing conflicting priorities and supporting multiple stakeholders
Strong organizational and coordination skills with experience supporting senior leaders in a matrix environment
Proficiency in digital collaboration tools (Teams SharePoint etc.) basic data analysis and document management
Excellent written and verbal communication skills with the ability to work effectively with all levels of management
Independent proactive and self‑motivated with excellent attention to detail
Outstanding digital proficiency across all applications and platforms; high‑level computer literacy and experience with a range of software packages
Experience with compliance processes approval / sign‑off systems and operational platforms (e.g. ARIBA travel systems expenses)
Previous executive admin / assistant experience in a relevant role / function preferred
Experience working with procedures policies and ways of working in multiple markets
Comprehensive knowledge of Pfizer organizational structure and procedures is essential
Demonstrated positive can do attitude and agile mindset
Ability to manage confidential documents and information with excellent judgement
Support and contribute to innovation simplicity and continuous improvement
Please note that candidates should be based preferably in any central cluster countries but applications from any other countries in Europe and other cluster countries are also considered
Key Skills
Employment Type: Full-Time
Experience: years
Vacancy: 1