Client Partnership Manager – Service (Cleaning) Excellence & People Leadership

at; Österreich; Vor Ort; EUR 50 000 - 70 000; Vollzeit

Zusammenfassung

A leading cleaning service provider in Austria is seeking a Client Partnership Manager to enhance client relationships and support on-site teams. The ideal candidate will excel in partnerships, have strong client service experience, and be proactive in monitoring service quality. This role offers a competitive salary, a company vehicle, and a supportive leadership team invested in your success.

Leistungen

Competitive salary package

Company vehicle

Supportive leadership team

Training and development opportunities

Qualifikationen

• Experience in client service, account management, or multi-site operations.
• Ability to manage competing priorities effectively.
• Experience in cleaning and facilities is preferred but not essential.

Aufgaben

• Build partnerships with clients and support team performance.
• Monitor budgets and compliance for service expectations.
• Identify opportunities to enhance service quality.

Kenntnisse

Client service experience

Organisational skills

Proactive attitude

Digital platform confidence

People skills

Tools

CRM tools

Communication tools

Jobbeschreibung

Client Partnership Manager – Service (Cleaning) Excellence & People Leadership

Are you energised by building strong relationships, supporting teams, and making things run smoothly? We’re an established commercial cleaning service provider with a big future ahead, and we’re searching for someone who can champion our clients and empower our on‑site teams to deliver outstanding results every day.

For over two decades we’ve provided essential cleaning and facility support across education, health, commercial and specialist environments. Now, as we expand into new regions, we’re adding a dynamic leader who believes that great service comes from great people.

Why This Role Matters

This is more than a coordination job — it’s a relationship and leadership role.

You’ll be the steady, reliable presence that clients trust, and the supportive coach that teams rely on. You’ll guide performance, maintain quality, and help create environments where everyone can do their best work.

We’re the kind of organisation where:

• People look out for one another
• Communication is clear and frequent
• Honesty is non-negotiable
• Wins are shared and celebrated
• Improvements are welcomed, not resisted

If that resonates with you, you’ll fit right in.

What You’ll Be Doing

• Building strong, positive partnerships with clients across a diverse portfolio
• Visiting sites regularly to ensure standards, safety, and service expectations are consistently met
• Supporting and mentoring team members to lift performance and grow capability
• Monitoring budgets, compliance, and contractual obligations
• Identifying opportunities to improve processes, enhance service, and add value
• Upholding our commitment to safety, quality, and professional conduct

What You Bring

We’re looking for someone who genuinely enjoys people — solving problems, building trust, and helping others succeed.

You’ll thrive here if you are:

• Experienced in client service, account management, or multi‑site operations
• Confident with digital platforms (CRM, audits, communication tools)
• Organised, proactive, and able to manage competing priorities
• Calm and professional when things don’t go to planDining.
• Willing to connect with clients or teams outside normal hours when needed
• Experienced in cleaning, facilities, or service‑based environments (preferred but not essential)
• Above all, you believe that exceptional service is delivered by teams who feel supported, respected, and accountable.

What We Offer

• Competitive salary package plus a company vehicle
• A supportive leadership team who invests in your success
• Freedom to manage your portfolio your way, with systems and training to back you
• A workplace where your perspective is valued and your growth genuinely matters

Ready to Make an Impact?

If you’re driven by service, inspired by people, and excited to contribute to a business that’s moving forward with purpose, we’d love to hear from you.

Apply today and help shape our next chapter