Care Manager (Female Only) - Greater Brisbane Region

at; Österreich; Vor Ort; EUR 39 000 - 51 000; Vollzeit

Zusammenfassung

A community health organization is looking for a Care Manager to enhance the wellbeing of clients in the Greater Brisbane Region. The ideal candidate will be experienced in disability services, able to manage care plans, and oversee support workers. Essential qualifications include a degree in a related field and the NDIS Worker Screening Check. This role requires leadership, empathy, and a proactive approach to client wellbeing.

Qualifikationen

• A relevant tertiary qualification in disability, social work, health, or a related field.
• Current NDIS Worker Screening Check and a valid Blue Card (or the ability to obtain).
• Current driver's license and reliable vehicle.

Aufgaben

• Build and maintain relationships with participants.
• Collaborate on support plans that align with NDIS requirements.
• Mentor support workers for service excellence.
• Act as primary contact for participants and families.
• Identify training needs and enhance support worker skills.
• Oversee onboarding for new participants.
• Maintain client records for compliance.
• Engage with external stakeholders for holistic support.
• Participate in on-call schedule for care continuity.

Kenntnisse

Interpersonal skills

Organizational skills

Attention to detail

Technology skills

Ausbildung

Tertiary qualification in disability, social work, health or related field

Tools

Care management software

Microsoft programs

Jobbeschreibung

Care Manager (Female Only) - Greater Brisbane Region

Wellness Australia Group embodies an inclusive positive culture that exemplifies kindness and respect to all whilst having a lot of fun, in a safe environment, looking after the wellbeing of mind, body and spirit. Wellness Australia Group wish for all to live their best lives making the ordinary, extraordinary.

Care Manager role plays an important role in the leadership team and is committed to creating opportunities for our clients, team and the community.

We are seeking a compassionate, experienced, professional Care Manager to support a female NDIS participant who requires assistance with personal care. This role is open to female applicants only to ensure our client's comfort, dignity and psychological safety.

Key Responsibilities

• Participant Relationship Management: Build and maintain meaningful relationships with participants, ensuring their needs and goals are met through regular communication and personalized care approaches.
• Care Plan Development: Collaborate with participants, their families, and healthcare professionals to design and implement tailored support plans that align with NDIS requirements.
• Support Worker Oversight: Provide guidance and mentorship to support workers, fostering a culture of continuous improvement and excellence in service delivery.
• Client Communication: Act as the primary point of contact for participants and their families, addressing inquiries and resolving concerns with sensitivity and efficiency.
• Staff Training and Development: Identify training needs and lead initiatives to enhance the skills and knowledge of support workers, ensuring high standards of care.
• Client Onboarding: Oversee the seamless onboarding process for new participants, including initial assessments and orientation to our services.
• Compliance and Documentation: Maintain meticulous and up-to-date client records, ensuring compliance with all regulatory and organizational policies. Report writing and incident management.
• Stakeholder Engagement: Collaborate with external stakeholders, including healthcare providers, therapists, and funding bodies, to deliver holistic support.
• Operational Support: Participate in a rotating on-call schedule to ensure the continuity of high-quality care for our participants outside of regular business hours.

Requirements

We are seeking a compassionate and driven individual with the following qualifications and attributes:

Essential Qualifications

• A relevant tertiary qualification in disability, social work, health, or a related field.
• Current NDIS Worker Screening Check and a valid Blue Card (or ability obtain).
• Current driver's license and reliable vehicle.

Strongly Desirable

• Experience with complex care, including co-morbidity, mental health and chronic health concerns advantageous.
• Qualifications in nursing and/or mental health (or willing to gain).

Professional Experience

• Proven track record in care management or a similar role within the disability or health sector.
• Strong understanding of NDIS practices, regulations, and guidelines.
• Experience in supervising and mentoring staff.

Skills and Competencies

• Outstanding interpersonal and communication skills.
• Exceptional organizational skills and attention to detail.
• Ability to manage competing priorities in a fast-paced environment.
• Strong skills in technology, Microsoft programs, with proficiency in care management software and general IT systems.

Personal Qualities

• A genuine passion for empowering individuals with disabilities.
• Positive ‘can-do’ attitude, sense of humour and a ready smile.
• Proactive, resourceful, and solution‑oriented.
• Collaborative and empathetic, fostering positive relationships with clients, colleagues, and stakeholders.

To apply please submit a cover letter outlining your experience in each of the key responsibilities along with a copy of your up to date resume through SEEK.