Brand Content Manager

Brandjump; Gemeinde Brand; Remote; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Remote work from home

Job summary

BrandJump is seeking a Brand Content Manager to oversee data and content for a portfolio of brands. You will ensure accurate item data, write enhanced copy, and create retailer imagery to optimize online presentation.

The role emphasizes collaboration with brand clients, managing data quality, and leading content initiatives across assortments while maintaining strong organization and problem-solving skills in a fully remote setup.

Qualifications

• 3+ years in data management role (required).
• Experience with home furnishings/retail a plus.
• Strong attention to detail and organizational skills.
• Excellent task management and follow-through.
• Customer-service mindset with urgency to respond to clients.
• Strong critical thinking and problem-solving abilities.
• Collaborative, with clear communication abilities.
• Advanced Excel skills for data handling and analysis.

Responsibilities

• Manage brand data and content across assortments.
• Collaborate with brand clients to obtain data and educate on best practices.
• Educate teams on brand nuances and product category information.
• Oversee project queue and communicate progress to stakeholders.
• Monitor KPIs and SLAs to meet deadlines with quality.
• Write enhanced copy and create select retailer imagery.
• Maintain accuracy and integrity of data in the PIM system.
• Train and coach offshore team members as needed.

Skills

Data management

Home furnishing

Attention to detail

Task management

Customer service

Critical thinking

Communication

Advanced Excel

Job description

Job Purpose

Our Brand Content Team works directly with our brand clients to manage their assortments throughout the item lifecycle. The team owns the accuracy and completeness of all product content and data in our PIM (specifications, pricing, imagery, and copy), and enhances that content so every item is presented to SEO standards and ecommerce best practices for its brand and item type. The team ensures this information flows accurately to the Retail Merchandising Team and our retail partners.

The Brand Content Manager owns a portfolio of brands, leading the effort to obtain, maintain, and enhance their data and content for both new product releases and updates to current assortments. They are the resident expert on the brands and product categories in their portfolio, using tools to write enhanced copy and creating select retailer imagery so each item is presented at its best online. The Brand Content Manager is highly organized, detail oriented, and resourceful. They are a critical thinker who has strong problem-solving skills. The Brand Content Manager has a lot of partners, both internally and externally, and works collaboratively to get the job done. The Brand Content Manager is a highly visible and critical role in our organization, both internally and externally.

Duties & Responsibilities

Management of assortments and item data and content

• Work closely with brand clients to obtain all required data and content (for existing products and new products) and educate them on best practices for speed to market and online presentation
• Maintain continuous focus on understanding and applying knowledge of a) brand specific information and nuances and b) product category information
• Manage project queue, communicating updates and roadblocks to all relevant stakeholders
• Monitor and maintain KPIs and SLAs, focusing on hitting deadlines while maintaining quality standards
• Perform ad-hoc requests as needed, supporting peers with information requests and inquiries from retailers

Content Enhancement

• Write and enhance romance copy, product features, and selling points for every item in a brand's assortment, following SEO standards and ecommerce best practices for the brand and item type
• Create select image types (ex: dimensional images, infographics) for ecommerce retailers to use on applicable products
• Reformat imagery as needed (resizing, renaming, cropping, etc.)

Maintain Organization of PIM System

• Responsible for the accuracy and integrity of data and content in our internal PIM system, ensuring that the information represents the current landscape of our brand assortments
• Perform audits as needed to ensure all relevant files are complete and accurate (e.g. assortment audits, pricing audits, data audits, image audits)
• Act as expert and steward for PIM system and work with manager on technology enhancement opportunities to drive efficiencies

Act as an innovator for new processes and procedures, continuously focusing on business-driving improvements and initiatives

Manage and support direct report on offshore team, including but not limited to training, coaching, providing feedback.

Skills, Qualifications & Expertise

• 3+ years in data management role
• Home Furnishing experience preferred
• Strong attention to detail
• Exceptional task management, organization and follow-up skills
• Service-oriented with a high sense of urgency to serve our clients
• Critical thinking skills and problem solving
• Collaborative and strong communication skills
• Advanced Excel skills

Working Conditions

• BrandJump is a full-time remote operation and each team member works from their home office
• Vibrant, engaged team eager to partner, develop and evolve
• Deadline-driven

Direct Reports

Product data specialist