Branch Manager - Dandenong

at; Österreich; Vor Ort; EUR 65 000 - 85 000; Vollzeit

Zusammenfassung

A leading equipment solutions company in Austria is looking for a Branch Manager to oversee operations, ensure safety, and lead a team to provide excellent customer service. The ideal candidate will have strong sales and operational management experience and a track record of achieving KPIs. This is a full-time position offering career progression and various benefits.

Leistungen

Development and career progression

Flexible working options

Employee discounts and wellbeing program

Purchased additional leave program

Volunteering opportunities

Paid parental leave

Qualifikationen

• Experience in sales and operational management.
• Proven track record of team leadership.
• Ability to deliver on customer service KPIs.

Aufgaben

• Lead branch operations ensuring safety and service excellence.
• Motivate staff to provide excellent customer service.
• Manage branch P&L's and KPI's.

Kenntnisse

Sales and operational management experience

Team leadership experience

Customer service KPI delivery

Commercial acumen

Excellent communication skills

Strong computer literacy

Jobbeschreibung

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About us

Coates is proudly Australian owned and has a long history of supporting customers to deliver major projects. We provide end-to-end solutions across five key areas: Equipment Hire, Engineering Solutions, Industrial Solutions, Power & HVAC, and Training.

The next step in your career starts here…

• Permanent full-time position, Monday to Friday with some rostered Saturdays
• Lead Branch operations, drive safety, service excellence and customer solutions
• Fully maintained tool of trade motor vehicle & an operational incentive plan

At Coates Dandenong our Branch Manager performs a highly valued and critical role, leading a team of customer and service professionals to safely deliver outstanding service to our customers.

This position assumes accountability for branch performance with a focus on safety and achieving KPI's associated with revenue, fleet utilisation and customer loyalty. You will be successful in this role because you relate well to people, can motivate, mentor and develop your team to be its best, operate cohesively as a team and care deeply about the service delivered to Coates' customers. As a Branch Manager you will:

• Ensuring the safety of your team and Coates customers
• Guide and motivate staff to provide excellent customer service - a happy customer will be a returning customer!
• Create the best solution / outcome for our customers- develop quotes, raise purchase orders and enter hire agreements.
• Oversee Asset Management
• Manage branch P&L's and KPI's around fleet availability, fleet utilisation and customer loyalty.

What you'll get in return

We provide our team with a wide range of perks and benefits, including:

• Development and career progression pathways
• Flexible working options available—let's discuss what works best for you
• Access to our employee discounts, benefits and wellbeing program
• Purchased additional leave program
• Novated leasing and salary sacrifice12 weeks Paid Parental Leave in addition to government parental leave scheme
• Volunteering opportunities through the Coates Foundation

What you'll bring to the role

• Sales and operational management experience
• Previous team leadership experience, developing a ‘One Team', cohesive mindset
• A track record of delivering on customer service KPIs
• Demonstrated commercial acumen
• Excellent Communication skills, both written and verbal
• Strong computer literacy, including customer databases and Microsoft Office Suite

Looking for more reasons to join Coates?

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.

But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.

Visit careers.coates.com to learn more about our values and opportunities.

Unlock your next career opportunity - apply today!

Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.

Coates. Equipped for you.