Back Office OTC (m/f/d)

Andritz AG; Graz; Vor Ort; EUR 40 000 - 60 000; Vollzeit

Zusammenfassung

A leading international engineering company is seeking a Back Office OTC employee in Graz, Austria. This role involves preparing quotations, handling order processing, and maintaining customer data. Candidates should have a relevant technical degree and a solid understanding of machine components. The position offers innovative working conditions, with flexible hours and a home office option. A gross monthly salary of at least €4,269.07 is legally required, with a competitive market-based salary offered based on qualifications.

Leistungen

Flexible working time model

Home office option

Subsidized company restaurant

Parking spaces & public accessibility

Bike Leasing

Qualifikationen

• Solid technical understanding of machine components, especially wear parts is essential.
• Experienced in planning and implementing wear and spare part projects.
• Strong awareness of safety, quality management, and sales-oriented thinking.

Aufgaben

• Preparation of spare and wear parts quotations.
• Order processing (technical/commercial).
• Deadline monitoring for customer and supplier orders.
• Maintenance of customer contact data in the CRM system.

Kenntnisse

Technical understanding of machine components

Knowledge of paper machine equipment

Planning and implementing projects

Negotiation skills

Communication skills

Empathy and confidence in interactions

Ausbildung

Degree in Mechanical Engineering, Production Engineering, or Industrial Engineering

Jobbeschreibung

Job family: Sales, Marketing & Product Management

Business area: Pulp & Paper Service

Contract location: Graz, Styria, AT

Working location: Graz, Austria, AT

Location type: Office Location / Office-based

Contract type: Permanent

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

We are looking for a Back Office OTC employee (m/f/d) in Graz, Austria.

Your Tasks

• Preparation of spare and wear parts quotations in coordination with the product group or customers, e.g. quotation preparation and costing
• Order processing (technical/commercial)
• Deadline monitoring for customer and supplier orders
• Preparation of order-related documentation
• System maintenance and archiving
• Clarification of complaints
• Maintenance of customer contact data in the CRM system

Your Profile

• Degree in Mechanical Engineering, Production Engineering, or Industrial Engineering
• A solid technical understanding of machine components, especially wear parts, is essential
• Knowledge of paper machine equipment and processes
• Experienced in planning and implementing wear and spare part projects
• You maintain a strong awareness of safety, quality management, and sales-oriented thinking.
• You are open-minded, empathetic, and confident in your interactions
• You communicate clearly in both written and spoken form and handle feedback constructively
• You demonstrate negotiation skills and a professional, service-oriented approach.

Our Offer

Andritz AG offers a secure job in an innovative and international company with long-term development.

• Talent & leadership programs
• Flexible working time model
• Home office option
• Subsidized company restaurant
• Parking spaces & public accessibility
• Bike Leasing

In Austria we are legally obliged to announce at least a gross monthly salary of € 4.269,07 for this position.

Depending on qualifications and professional experience we offer you a market-based salary.

We pursue a policy of equal rights and opportunities and do not discriminate against any applicants on the basis of gender, ethnic origin, religion, sexual orientation, disability or other protected characteristics. We promote diversity and equal opportunities and place exclusive emphasis on your qualifications, experience and skills that are relevant to the advertised position.