Assistant Venue Manager @ Adelaide Airport Venues

at; Österreich; Vor Ort; EUR 37 000 - 43 000; Vollzeit

Zusammenfassung

A dynamic hospitality provider is seeking an experienced Assistant Venue Manager for its venues at Adelaide Airport. You will lead a team, ensuring operational excellence and memorable customer experiences. Required qualifications include a minimum of two years in a hospitality supervisory role and strong leadership capabilities. This role offers competitive salary and opportunities for career development.

Leistungen

Travel discount opportunities

Food and beverage discounts

Career growth and development opportunities

Employee Health and Wellbeing Assistance Program

Reward and Recognition Program

Qualifikationen

• At least 2 years’ experience in a hospitality management/supervisory role.
• Strong leadership skills to support and motivate the team.
• Must adhere to Responsible Service of Alcohol standards.
• Proven history of delivering high customer service standards.
• Flexible to work varying shifts, including weekends.

Aufgaben

• Lead and manage the team during service.
• Recruit, train and develop team members.
• Oversee the opening and closing procedures of the venue.
• Ensure adherence to safety and wellbeing policy.

Kenntnisse

Leadership skills

Customer service

Administrative skills

POS system experience

Team training and supervision

Jobbeschreibung

Assistant Venue Manager @ Adelaide Airport Venues

$66,000 – $75,000 inclusive of bonus plus super

Emirates Leisure Retail Australia New Zealand (ELRANZ) operates over 30 different hospitality venues across 6 airports in the region. These include a variety of bars, cafés and restaurants.

We are looking for a talented and experienced Assistant Venue Manager to support our team achieve great results while running the day-to‑day operations of our amazing venues at Adelaide Airport.

Our venues, 100 Miles Kitchen & Bar and ADL Grounds Bar, offer unique dining experiences. 100 Miles Kitchen & Bar focuses on locally sourced, fresh ingredients, delivering high‑quality meals that showcase the true taste of South Australia. ADL Grounds Bar is a family‑friendly, casual dining and sports bar, offering a relaxed atmosphere to enjoy live sports, game‑day favorites like wings and burgers, and a full‑service bar with ice‑cold drinks.

Your active participation is crucial in ensuring the effective execution, improvement, and upkeep of all operational procedures, standards, and objectives for the restaurant under your supervision.

You will be responsible for leading and managing the team, fostering a culture of excellence, creativity, and best practices in food and beverage service.

OUR VALUES

• Teamwork – We encourage & support our teammates and we reward hard work and celebrate achievements together with our Teams & Partners
• Service – We deliver exceptional customer experiences and we strive for excellence every time
• Integrity – We act honestly and ethically to build and protect our reputation and we respect differences and have no favoritism
• Quality – We aim to be the best and take pride in all that we do and we make it our priority to have a safe and attractive environment for our customers & crew
• Results – We acknowledge our achievements, and learn from less favourable outcomes and success is working together to bring us growth and new opportunities

KEY RESPONSIBILITIES (but not limited to)

• Live, breathe and deliver our company values out to your team members
• Recruit, train and develop key members of your team and ensure succession planning is in place
• Work with the management team to enhance the venue quality, service and results
• Effective rostering and understanding of the Restaurant Industry Award
• Complete monthly stock takes and review results and variances with relevant departments ensuring that in‑house control systems / audit requirements are adhered to
• Proactively lead the team during service on the floor, ensuring all areas are performing effectively, the customer experience is memorable and the team are motivated
• Develop and maintain a safe workplace adhering to our safety and wellbeing policy and procedures
• Ensure all ELRA policies, processes and systems are followed and understood by the team
• Oversee the opening and closing procedures of the venue; ensure all equipment is cleaned, stored and secured according to established procedures

SKILLS AND EXPERIENCE

• At least 2 years’ experience in a hospitality management/supervisory role
• Strong and effective leadership skills; the ability to support, motivate, communicate with team members while maintaining a hands‑on approach
• Adheres to Responsible Service of Alcohol standards
• Proven history of delivering a high standard of customer service
• Strong administrative skills and POS system experience
• Able to train and supervise FOH team members
• Must be available to work on a 7‑day rotating roster and have flexibility to work varied shifts, including weekends and public holidays as per business demands

WHAT WE OFFER

• Work in a dynamic and progressive team
• Travel discount opportunities with Emirates Airline flights
• Food and beverage discounts via our corporate venues, inclusive across Australia and New Zealand
• Opportunity for career growth and development in addition to ongoing daily training
• Free access to our Employee Health and Wellbeing Assistance Program (TELUS Health)
• Reward and Recognition Program
• Shopping Discounts with leading retailers on our online platform (Swag Store)

If you have the drive and passion and strive for excellence every time, we want to hear from you!

Apply now!

We are an Equal Opportunity Employer, which values diversity and inclusion. We embrace applicants from all culturally diverse backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities and the LGBTQI+ community. We draw pride and strength from our diversity and actively foster an inclusive workplace that celebrates the contribution made by all our people.

It is a requirement for all successful applicants to obtain an Aviation Security Identification Card (ASIC) which requires a full background and criminal history check. All roles offered will be conditional on applicants being able to successfully obtain an ASIC.

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Your application will include the following questions:

• How many years’ experience do you have as an Assistant Venue Manager?
• Do you have experience in administration?
• Do you have experience preparing work rosters?
• Which of the following statements best describes your right to work in Australia?
• Do you hold a current Responsible Service of Alcohol (RSA) certificate?
• How many years of people management experience do you have?
• How many years’ experience do you have as a barista?

Welcome to Emirates Leisure Retail Australia (ELRA), a wholly owned subsidiary of the high profile Emirates Group.

Focusing on Hospitality, Leisure and Retail concepts, ELRA has expertise in franchising and working efficiently with business partners in high‑traffic locations. ELRA offers internal efficiencies and economies of scale that lead to consistent growth and profitability across its broad and varying portfolio.

We are constantly expanding our network and portfolio and are trusted partners by major airport and hospital networks across the country.