Virtual Assistant - Client Services Manager

We Clone You; Argentina; Remote; ARS 12,570,000 - 25,139,000; Full time

Benefits offered by this job

Work from home

Referral bonus

Flexible schedule

Paid training

Job summary

We Clone You is seeking a motivated Virtual Assistant with expertise in administrative / executive assistance to support a client’s operations. You will coordinate across clients, internal teams, creative partners, media partners, and vendors, managing multiple campaigns and ensuring deadlines are met.

You will monitor campaigns, review assets, prepare reports, and maintain strong client relationships while working remotely. Compensation is hourly with potential raises based on performance.

Qualifications

• Experience in client services or account management in marketing or media.
• Strong organizational and project management skills for multiple campaigns.
• Attention to detail on timelines, assets, budgets and deliverables.
• Excellent client-facing communication with internal teams and partners.
• Ability to work cross-functionally with digital teams and vendors.
• Experience tracking projects, assigning tasks, and deadlines.
• Ability to interpret performance data and support optimization.
• Proactive, accountable work style with strong follow-through.
• Strong written and verbal English communication.
• Comfort with learning new technology and reporting platforms.

Responsibilities

• Coordinate across clients, internal teams, creatives, and vendors.
• Manage multiple client projects and media campaigns with timelines and deliverables.
• Assign tasks and monitor progress across digital and media partners.
• Oversee campaign launches across digital and traditional channels.
• Monitor pacing, budget, and strategy; ensure campaigns run on plan.
• Review assets and specifications before launch for correct formats.
• Create presentations and proposals; compile research for accounts.
• Monitor performance data; identify optimization opportunities.
• Prepare client-facing performance reports with key metrics and insights.
• Maintain strong client relationships through proactive communication.
• Support client retention by addressing issues and ensuring a positive experience.
• Assist with media trafficking, reporting, and billing processes.
• Maintain organized project documentation and task tracking.
• Review campaign details to prevent operational errors.

Skills

Account management

Project coordination

Campaign management

Client communication

Multitasking

English communication

Work from home

Job description

We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise in administrative / executive assistance to join our client's team and take their operations to the next level.

In this role, you will be responsible for performing various tasks, including:

• Support daily account management by working closely with an Account Director and serving as a key point of coordination across clients, internal teams, creative partners, and vendors;
• Manage multiple client projects and media campaigns simultaneously, ensuring timelines, deliverables, and deadlines remain on track;
• Assign tasks, monitor progress, and coordinate execution across digital teams, creative partners, media partners, and vendors;
• Oversee campaign launches across digital and traditional media channels, including Meta, influencer, and other paid media initiatives;
• Monitor campaign pacing and execution to ensure campaigns are running according to plan, budget, and strategy;
• Review campaign assets and specifications to help ensure correct formats and sizes before launch;
• Create presentations and proposals and compile research to support client accounts and campaign initiatives;
• Monitor campaign performance, analyze data, and identify opportunities to support campaign optimization;
• Prepare and lead regular client-facing digital performance reporting, communicating key metrics, results, and relevant campaign insights;
• Maintain strong client relationships through proactive communication, reliable follow-through, and excellent service;
• Support client retention by identifying needs, addressing issues proactively, and ensuring a consistently positive client experience;
• Assist with media trafficking, trading, reporting, and billing processes to ensure accuracy and timely execution;
• Maintain organized project documentation and task management systems to ensure campaign details and responsibilities are clearly tracked;
• Help prevent operational errors by carefully reviewing campaign details, deadlines, assets, and deliverables throughout execution;

Requirements

• Previous experience in Client Services, Account Management, Project Management, Media, Advertising, Marketing, or a similar client-facing role;
• Strong organizational and project management skills with the ability to manage multiple campaigns and priorities simultaneously;
• Excellent attention to detail, particularly when managing campaign timelines, assets, budgets, and deliverables;
• Strong client-facing communication skills and the confidence to communicate professionally with clients, partners, and internal teams;
• Ability to work cross-functionally with digital teams, creative partners, media partners, and vendors;
• Experience tracking projects, assigning tasks, and ensuring deadlines and deliverables are completed accurately and on time;
• Ability to interpret campaign performance data and contribute to optimization decisions;
• Proactive and accountable working style with strong follow-through;
• Strong written and verbal English communication;
• Comfortable learning new technology, reporting platforms, and media systems;
• Ability to work independently while collaborating closely with a small, fast-moving team;
• Work from home;
• Payment in dollars per working hour (40-hour week);
• Starting salary between 6$ - 12$ per hour depending on your experience, with room for raises based on performance;
• A workplace that values its people;
• Professional development opportunities to grow your career;
• Be part of a supportive team that values your input and achievements;
• Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;