Travel Experience Specialist (Luxury & Leisure) - REMOTE POSITION

Manatal; Buenos Aires; À distance; ARS 60 635 000 - 90 953 000; Plein temps

Avantages offerts par ce poste

100% remote work

Travel perks and industry discounts

Professional growth opportunities

Ongoing training and development

Résumé du poste

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients from initial inquiry through post-trip follow-up in a 100% remote role. You will handle inquiries, luxury bookings, itinerary coordination, and proactive follow-up to ensure seamless, personalized experiences.

The candidate enjoys travel, excels at communication, and stays organized while using new booking platforms.

Qualifications

• Excellent verbal and written communication abilities.
• Strong background in customer service, ideally in travel or hospitality.
• Highly organized with attention to detail.
• Comfortable using booking platforms and learning new systems.
• Reliable, proactive, and able to manage multiple requests.
• Genuine passion for travel and creating memorable experiences.

Responsabilités

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with luxury and leisure travel bookings, changes, and requests.
• Provide destination and policy information to clients.
• Coordinate and confirm itineraries to ensure accuracy.
• Follow up with clients before and after travel.
• Address client concerns with empathy and professionalism.
• Maintain documentation and update booking systems.

Connaissances

Communication

Customer service

Organization

Tech proficiency

Travel enthusiasm

Description du poste

Travel Experience Specialist (Luxury & Leisure) – REMOTE POSITION

Job Openings Travel Experience Specialist (Luxury & Leisure) – REMOTE POSITION

About the job Travel Experience Specialist (Luxury & Leisure) – REMOTE POSITION

About the Role

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This position is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.

Key Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
• Proactively follow up with clients before and after travel to ensure a positive experience
• Address client concerns or issues with empathy, professionalism, and solution-oriented thinking
• Maintain clear documentation and update booking systems as required

Qualifications & Skills

• Excellent verbal and written communication skills
• Strong customer service background (travel, hospitality, or service-related experience preferred)
• Highly organized with strong attention to detail
• Comfortable using technology and learning new booking platforms and systems
• Reliable, proactive, and able to manage multiple client requests efficiently
• Genuine interest in travel and helping clients plan memorable experiences

What We Offer

• 100% remote work environment
• Opportunities for professional grow within the agency
• Access to travel perks and industry-related discounts
• Supportive team culture with ongoing training and development

Equal Opportunity Statement

Prestige Travel Agency by Mich is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.