Technology Support Engineer — On‐Site/Remote (Argentina)

Accenture Argentina; Córdoba; Hybrid; ARS 90,873,000 - 181,747,000; Full time

Benefits offered by this job

Professional growth

USD-based pay

Exciting projects

Flextime

Job summary

AgileEngine is seeking a Site Reliability Engineer to operate and improve a Kubernetes-based API platform across public and private clouds, including automation, tooling, and incident management.

The role requires 4+ years in production Kubernetes, strong Linux basics, and experience with Azure or AWS. Nice-to-haves include Grafana/Prometheus and scripting in Python/Java. Flexible schedule with remote and office options.

Qualifications

• 4+ years of hands-on experience operating Kubernetes in production.
• Linux and command line fundamentals.
• Experience with a public cloud provider (Azure or AWS).

Responsibilities

• Operate and maintain the Kubernetes based platform across public and private cloud environments.
• Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.
• Manage incidents from end-to-end, including incident response, root cause analysis, and post incident reviews.
• Onboard and support new clients onto the platform.
• Build automation and diagnostic tooling that cuts manual effort and evaluates performance.
• Identify and deliver process improvements.
• Support software and hardware upgrades and keep components up to date.
• Proactively manage capacity so the platform scales with demand.

Skills

Kubernetes

Linux

Public cloud (Azure/AWS)

Observability tooling (Grafana/Prom&he

Python/Java scripting

CI/CD / IaC (Helm/Terraform)

Incident management

Tools

Helm

Terraform

Job description

Site Reliability Engineer (Kubernetes) ID82566

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Site Reliability Engineer to operate and improve a Kubernetes-based API platform across public and private cloud environments, including automation, tooling, and incident management.

MUST HAVES

• 4+ years of hands-on experience operating Kubernetes in production , ideally with Service Mesh.
• Linux and command line fundamentals .
• Confident debugging and troubleshooting complex systems, from the application layer through to lower-level infrastructure.
• Experience working with a public cloud provider, preferably Azure or AWS .

NICE TO HAVES

• Working knowledge of Grafana, Prometheus, Loki and Tempo is a plus.
• Scripting or coding in Python or Java is a strong plus.
• CI/CD, infrastructure as code such as Helm or Terraform is a plus.
• Financial services background is not required.

WHAT YOU WILL DO

• Operate and maintain the Kubernetes based platform across public and private cloud environments.
• Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.
• Manage incidents from end-to-end, including incident response, root cause analysis, and post incident reviews.
• Onboard and support new clients onto the platform.
• Build automation and diagnostic tooling that cuts manual effort and evaluates performance.
• Identify and deliver process improvements.
• Support software and hardware upgrades and keep components up to date.
• Proactively manage capacity so the platform scales with demand.

PERKS AND BENEFITS

• Professional growth : Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation : USD-based pay with education, fitness, and team activity budgets.
• Exciting projects : Modern solutions with Fortune 500 and top product companies.
• Flextime : Flexible schedule with remote and office options.