Supervisor De Obras - Sistemas Contra Incendios

Melisam; San Isidro; On-site; ARS 92,241,000 - 138,361,000; Full time

Job summary

Flowserve is seeking a Field Service Supervisor to lead a global team responsible for field service activities, including installation, commissioning, troubleshooting, and repair of pumps and equipment across industries. The role emphasizes safety, training, and continuous improvement, with collaboration across Sales and Operations to meet customer needs.

The ideal candidate will drive a high-performance team, maintain quality service, and manage priorities on-site while upholding Flowserve

Responsibilities

• To lead a culture of ongoing development for yourself and individuals within the team.
• Ensure we have trained Field Service Technicians to support all specialty equipment and develop training plans.
• Make sure that the expertise/qualification levels of our FSTs are well balanced and adequate for the installed base.
• To recruit and retain a global, diverse workforce and ensure succession plans for critical roles.
• Actively support a positive SHEA culture to reduce injuries and maintain a safe hazard free work environment.
• Provide first line of supervision to the Field Service Technicians to manage daily priorities.
• Review and sign off the Field Service Reports and identify pump/seal upgrade opportunities.
• Demand the Sales/Commercial Operations Team the timely update of all opportunities on radar/local market.
• Complete Field Service Aftermarket Portal scheduling actions and ensure technicians execute instructions.
• Together with the Field Service Coordinator, validate that quotations are technically sound and aligned with customer expectations.
• Process and Technology: ensure technicians are trained on standard Field Service procedures and systems.
• Ensure that a tool calibration program is in place and equip the team with necessary tools.
• Support the Field Service Manager on Capital Plans to acquire new tools.
• Meet with Sales to discuss target accounts and capabilities.

Job description

Company Overview:

Flowserve is a global manufacturer of pumps, valves, seals, and aftermarket services, delivering comprehensive flow control solutions that support essential industries such as energy, clean water, and pharmaceuticals. If you're looking for a culture built on ingenuity, innovation, and excellence, Flowserve offers the opportunity to put your experience in motion. Whether you're an individual contributor or a people leader, you'll find meaningful opportunities for professional growth, competitive rewards, and a workplace grounded in our core values: People, Safety, Integrity, Ownership and Ingenuity. At Flowserve, we're inspired by what we can achieve together-creating extraordinary flow control solutions that strengthen today's world while building tomorrow.

Role Summary:

The Field Service Team installs, commissions, troubleshoots and repairs Flowserve's pumps and equipment for our customers in industries such as oil and gas, chemical, nuclear, coal, and wastewater industries. This position requires a field service supervisor who can manage day to day operations of the field service team as demanded by the clients and in line with the business processes. The supervisor will also be responsible for the health of the business by ensuring that Flowserve's six core values are actively driven to the highest standard within the team.

Responsibilities & Requirements:

• To lead a culture of ongoing development for yourself and individuals within the team. Ensure we have trained Field Service Technicians to support all specialty equipment and develop the training plans for all of them. Make sure that the expertise/qualification levels of our FSTs are well balanced and are adequate for the installed base and services to be provided.
• To recruit and retain a global and diverse workforce for the present and future, ensuring the Succession plans are in place for the critical roles within the team.
• Actively support a positive SHEA culture to reduce lost time injuries and recordable accident frequency rate and maintain a safe hazard free work environment. Support the FST on the JSEA Completion, identify with them the potential hazards at site, and ensure these details are timely shared with the Onsite Services SHEA Manager.
• Provide first line of supervision to the Field Service Technicians to manage daily priorities. Review and sign off the Field Service Reports prepared by the Field Service Technicians and ensure that they continue identifying pump/seal upgrade opportunities.
• Demand the Sales/Commercial Operations Team the timely update of all the opportunities on the radar/local market thru Flowforce and AMP. Review with the FST Coordinator, the team availability and competencies to handle the product mix installed in the assigned region.
• Complete Field Service Aftermarket Portal (AMP) scheduling actions as defined within field service process and ensure that field service technicians are able to execute their work instructions. Together with the Field Service Coordinator, validate that the quotations prepared by the ComOps Team are technically sound and are aligned with customer expectations.
• Process and Technology. Ensure that the Field Service Technicians are trained and held accountable for using the standard Field Service operational procedures, forms and systems.
• Ensure that a tool calibration program is in place and ensure that the Field Service Team has all the required tools to perform the Field Service activities. Support the Field Service Manager on developing the right Capital Plans to acquire new tools to perform the Field Service activities.
• Meet, together with the Sales Team, the targeted accounts on the assigned region. Show to the key customers our current capabilities, the ones we plan to develop, and how the support provided during the last quarter/year has helped them on achieving their objectives (it might be reducing their maintenance spend, increasing the asset performance,