Steward - Full Time (Day Shift)

oaklawn; Municipio de General Pizarro; On-site; ARS 39,378,000 - 57,553,000; Full time

Job summary

Oaklawn Racing Casino Resort is seeking a Steward to ensure clean dishes and readiness of kitchen for the next shifts. You will wash dishes, pots, pans, and flatware and help reset the kitchen. The role requires standing/walking for long periods and lifting up to 50 pounds as needed.

Qualifications include guest service and food service experience, and the ability to interact with guests and staff in a polite, professional manner. This is an on-site role at Oaklawn's facilities.

Qualifications

• Guest service experience preferred.
• Food service experience preferred.
• Must be able to perform the physical job duties of all Steward team members.
• Ability to interact with guests, staff and colleagues and resolve problems in a diplomatic and tactful manner.

Responsibilities

• Enthusiastically supports and demonstrates superior customer service.
• Maintains confidentiality in all departmental and company matters.
• Provides impeccable guest service to all guests.
• Cleans up spills and removes trash; washes dishes and utensils.
• Sets up banquet kitchen for events and assists with tables and buffets.

Skills

Guest service

Food service

Physical ability

Diplomacy & conflict resolution

Job description

Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.

The Steward is responsible for ensuring the availability of clean dishes by washing dishes, pots, pans, and flatware. They will also help reset the kitchen for the next shifts by ensuring that kitchen and equipment is clean and ready to use.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Maintains strict confidentiality in all departmental and company matters.
• Provides impeccable guest service to all guests
• Clean up spilled food, drink and broken dishes, and remove empty bottles and trash.
• Clean food, dishes, trays, and silverware from kitchens and supply departments.
• Follow all health and sanitation guidelines.
• Assist cooks and servers as needed.
• Scrape food from dirty dishes, pots, pans, trays and wash them by hand on in a dishwashing machine.
• Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays.
• Sweeps and mops floor in area as needed.
• Refill soap and paper towels as needed
• Wash stainless steel walls, doors and kitchen equipment.
• Separates and removes trash and garbage and places it in designated trainers.
• Cleans out garbage cans as needed.
• Stocks cleaning supplies and equipment between storage and work areas.
• Sets up banquet kitchen for events and assist with tables and buffets.
• Cleans and puts away all products after events.
• Maintains all equipment.
• May be assigned to various venues throughout the property depending on business needs.
• Follows established procedures and policies of the Oaklawn Racing Casino Resort.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Guest service experience preferred.
• Food service experience preferred.
• Must be able to perform the physical job duties of all Steward team members.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

SUPERVISORY RESPONSIBILITIES

This job does not have supervisory responsibilities.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee must be able to stand and walk for the majority of the shift. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to stand, climb, push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Employee could be exposed to an environment containing unrestricted second hand tobacco smoke. Employee will be exposed to cleaning chemicals. The noise level in this environment could be high. Will be subject to high heat, steam and moisture.

OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER.

It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.