Sr Data Analyst

Ryzlabs; Quilmes; On-site; ARS 63,611,000 - 90,873,000; Full time

Job summary

Syngenta is seeking a Customer Operations & Master Data Specialist in Vicente López, Buenos Aires. You will create and maintain customer master data, process orders in SAP, and ensure accuracy of customer records across LATAM South. You will bridge Commercial, Planning, Logistics, Finance and IT to improve service delivery and data governance.

Responsibilities include validating data, handling orders end-to-end, resolving discrepancies, and driving continuous improvement across the region.

Responsibilities

• Create, maintain and update customer master records in SAP, Salesforce and other approved systems.
• Validate incoming requests for completeness, accuracy and approvals before execution.
• Manage customer orders end-to-end in SAP, ensuring timely delivery and invoicing support.
• Monitor backlog, availability and deliveries, coordinating solutions with Commercial, Planning and Logistics.
• Resolve operational issues and escalations through effective stakeholder communication.
• Contribute to regional operational reviews and continuous improvement initiatives.

Job description

At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. To support this mission, Syngenta’s Customer Ops Manager Sur is seeking a Customer Operations & Master Data Specialist in Vicente López, Buenos Aires. This role will support with own and deliver reliable customer operations execution and customer master data management across LATAM South. The role ensures that customer orders, customer records and operational information are processed accurately, on time and in line with applicable policies, controls and service-level agreements. Acting as a bridge between Commercial, Supply Chain, Logistics, Finance, IT and customers, the role improves service delivery, strengthens data governance and turns operational data into actionable insights.

Accountabilities

• Create, maintain and update customer master records in SAP, Salesforce and other approved systems, including legal entity details, billing and shipping addresses, tax identification, payment terms and relevant commercial attributes.
• Validate incoming requests for completeness, accuracy, consistency, required documentation and approvals before execution, in accordance with local requirements and global data standards.
• Manage customer orders end-to-end in SAP, ensuring accurate processing, timely delivery, invoicing support and SLA compliance.
• Monitor backlog, availability and deliveries, proactively coordinating solutions with Commercial, Planning and Logistics.
• Resolve operational issues, discrepancies, returns, complaints and escalations through effective stakeholder communication.
• Contribute to operational reviews, issue resolution and continuous improvement initiatives across the region.