Senior Observability Sre - Remote, Slo-Driven Reliability

Felix; Buenos Aires; Hybrid; ARS 139,086,000 - 216,357,000; Full time

Benefits offered by this job

USD-based pay

Flexible schedule

Remote and office options

Mentorship and Tech Talks

Job summary

AgileEngine is hiring a Site Reliability Engineer to operate and improve a Kubernetes-based API platform across public and private clouds, focusing on automation, tooling, and incident management.

Requirements include 4+ years of Kubernetes production work, strong Linux skills, cloud experience (Azure/AWS), and upper-intermediate English. Nice-to-haves include Grafana/Prometheus/Loki/Tempo, Python/Java, Helm, and Terraform. Flexible schedule with remote/office options.

Qualifications

• 4+ years operating Kubernetes in production.
• Strong Linux and CLI fundamentals.
• Experience with a public cloud provider (Azure or AWS).
• Upper-intermediate English level.

Responsibilities

• Operate and maintain the Kubernetes-based platform across public and private clouds.
• Use observability tooling to keep alerts actionable with runbooks/documentation.
• Handle end-to-end incidents including RCAs and post-incident reviews.
• Onboard and assist new clients on the platform.
• Build automation and diagnostic tooling to reduce manual effort.
• Identify and deliver process improvements.
• Assist with software and hardware upgrades and keep components current.
• Proactively manage capacity to scale the platform with demand.

Skills

Kubernetes ops

Linux

Cloud platforms

Incident management

Tools

Grafana

Prometheus

Loki

Tempo

Python

Java

Helm

Terraform

Job description

Site Reliability Engineer (Kubernetes) ID82566

AgileEngine is an Inc. 5000 company that creates award‑winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people‑first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Site Reliability Engineer to operate and improve a Kubernetes-based API platform across public and private cloud environments, including automation, tooling, and incident management.

MUST HAVES

• 4+ years of hands‑on experience operating Kubernetes in production, ideally with Service Mesh.
• Strong Linux and command line fundamentals.
• Confident debugging and troubleshooting complex systems, from the application layer through to lower-level infrastructure.
• Experience working with a public cloud provider, preferably Azure or AWS.
• Upper‑intermediate English level.

NICE TO HAVES

• Working knowledge of Grafana, Prometheus, Loki and Tempo is a plus.
• Scripting or coding in Python or Java is a strong plus.
• CI/CD, infrastructure as code such as Helm or Terraform is a plus.
• Financial services background is not required.

WHAT YOU WILL DO

• Operate and maintain the Kubernetes based platform across public and private cloud environments.
• Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.
• Manage incidents from end-to-end, including incident response, root cause analysis, and post incident reviews.
• Onboard and support new clients onto the platform.
• Build automation and diagnostic tooling that cuts manual effort and evaluates performance.
• Identify and deliver process improvements.
• Support software and hardware upgrades and keep components up to date.
• Proactively manage capacity so the platform scales with demand.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
• Exciting projects: Modern solutions with Fortune 500 and top product companies.
• Flextime: Flexible schedule with remote and office options.