Senior L2/L3 Production Support Data Engineer (Python + SQL + AWS)

Publicis Sapient; Buenos Aires; Presencial; ARS 1.800.000 - 3.600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Paid time off

Learning & development

Flexible schedule

Descripción de la vacante

Publicis Sapient seeks a Senior Production Support Data Engineer to maintain and improve critical data platforms on AWS. You will investigate incidents, optimize SQL queries, and automate operations using Python, collaborating with engineering and business teams to ensure reliability and performance.

You will bring 5+ years of data engineering and production support experience, strong communication, and problem-solving skills to ensure smooth data delivery across platforms.

Formación

• 5+ years in Data Engineering and Production Support roles.
• Strong hands-on experience writing and optimizing complex SQL queries.
• Experience supporting AWS-based data platforms and services.
• Knowledge of Amazon Aurora performance tuning and troubleshooting.
• Experience investigating and resolving production issues in data ecosystems.
• Python scripting for automation and operations.
• Ability to perform root cause analysis and drive incident resolution.
• Strong communication and stakeholder coordination skills.

Responsabilidades

• Investigate, resolve, and prevent data-related incidents in production environments.
• Support and maintain cloud-based data platforms running on AWS.
• Collaborate with engineering, infrastructure, and business teams to ensure reliability.
• Troubleshoot performance and stability issues and implement improvements.

Conocimientos

SQL queries

AWS

Amazon Aurora

Python scripting

Root cause analysis

Production support

Data engineering

Stakeholder management

Educación

5+ years in data engineering/production support

Herramientas

CloudWatch

Descripción del empleo

As a Senior Production Support Data Engineer, you will be responsible for supporting and maintaining critical data platforms and production environments. This is a long-term L2/L3 support role requiring strong analytical and troubleshooting skills to investigate, resolve, and prevent data-related incidents in cloud-based environments. You will work closely with engineering, infrastructure, and business teams to ensure the reliability, stability, and performance of data systems running on AWS.

Qualifications

• 5+ years of experience in Data Engineering and Production Support roles.
• Strong hands-on experience writing and optimizing complex SQL queries.
• Experience supporting and operating AWS-based data platforms and services.
• Strong knowledge of Amazon Aurora, including performance tuning and troubleshooting.
• Experience investigating and resolving production issues within data ecosystems.
• Hands-on experience with Python for scripting, automation, and operational support activities.
• Ability to perform root cause analysis and drive issue resolution independently.
• Strong communication, stakeholder management, and coordination skills.

Set Yourself Apart With

• Experience supporting Amazon DocumentDB environments.
• Exposure to AWS monitoring and observability tools such as CloudWatch.
• Experience with incident management, problem management, and ITIL-based support processes.
• Knowledge of data pipelines, ETL workflows, and batch processing systems.
• Experience building operational automation solutions to reduce manual support effort.
• Ability to identify recurring issues and proactively implement improvements to system reliability.

Additional Information

• An inclusive workplace that promotes diversity and collaboration.
• Access to ongoing learning and development opportunities.
• Competitive compensation and benefits package.
• Flexibility to support work-life balance.
• Comprehensive health benefits for you and your family.
• Generous paid leave and holidays.
• Wellness program and employee assistance.

Equal Employment Opportunity Statement

Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail]

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.